Add a comment to multiple combinations

Note:

If you are working from a multisource signal configuration any changes you make are also made in the underlying lead configuration. See Review product-event combinations from a multisource configuration.
  1. In the left navigation pane, click the Signal Review icon (Signal Review icon).
  2. (Optional) From the Products By drop-down list, select a product grouping, then select a card to filter the Products table.
  3. Select the product, click the Row Action menu (Row Action menu icon) icon, and select View Product-Event Combinations, or click the product name or total count.
  4. On the Product-Event Combinations page, from the Header Action menu (Header Action menu icon), select Select Rows.
  5. Select the check box of one or more product-event combinations.
  6. To add a comment, from the Header Action menu (Header Action menu icon), click either Add Comment, for a public comment, or Add Private Comment for a comment visible only to you and superusers.
    1. Select a comment from the Comment drop-down.
    2. (Optional) Enter a detailed comment.
    3. Click OK.

    The comment is added for all of the selected combinations. If a topic was associated, then the attachment contains all of the selected product-event combinations (up to the maximum set by the Site Option, Max number of rows per table allowed in topic attachments).

    Note:

    If the product-event combination becomes part of an attachment in a topic, the private comment becomes visible to anyone who can view that topic attachment.
  7. To exit multiple selection mode, from the Header Action menu (Header Action menu icon), click Exit Selection Mode.