Terminate or reinstate an account
We recommend that you terminate a user account when the user is no longer employed by your company.
- To terminate a user account:
-
- Navigate to the User Details page for the user
account.
- Under Administration in the menu on the left, click Users.
- For the Display Name:
- From the list, select Equals.
- Type the user name in the field.
- Click Search on the right.
- In the Search Results section, click the link in the User Login column to open the User Details page.
- Click Lock Account to prevent the account from being used.
- In the Lock Account confirmation dialog box, click Lock.
- Select the Roles tab.
- Select the role you want to remove.
- From the Actions list, select
Remove.
The Remove Roles page opens.
- Review the roles in the cart. You can click Remove to the right of a role to exclude it from the cart.
- Click Submit in the top right.
The message Successfully completed the operation appears.
Note:
If you need to remove delegated administrator roles from this account, contact Health Sciences Support for assistance. - Click the x button in the top right corner to close the dialog box.
- On the User Details page, click Disable User.
- On the Disable Users page, click
Submit in the top right.
The message Successfully completed the operation appears after the user has been disabled.
- Navigate to the User Details page for the user
account.
- To reinstate a user account that was terminated:
-
- Navigate to the User Details page.
- Under Administration in the menu on the left, click Users.
- For the Display Name:
- From the list, select Equals.
- Type the user name in the field.
- Click Search on the right.
- In the Search Results section, click the link in the User Login column to open the User Details page.
- Click Enable User.
- On the Enable Users page, click
Submit in the top right.
The message Successfully completed the operation appears after the user has been enabled.
- Update user information, if necessary. See Update a user's name, email address, or user login for details.
- Assign roles to the user. See Assign roles for details.
- Reset the account password. See Reset a password for details.
- Navigate to the User Details page.
Parent topic: Update user accounts