Configure custom support link

If your organization prefers to direct users to a group other than Oracle Life Sciences for end user support, you can configure a custom support link that will display in the user navigation menu in Oracle Site Select and in the site portal.

You must have a role with API and Authentication Management permission to complete this task.
  1. Click menu menu in the page header. Then open the Account menu, and click General to open the Account management: General settings page.
  2. Under Support link configuration, click the Configure URL for support link radio button.
  3. Enter a valid URL.
  4. At the upper right, click Save.