Single sign-on (SSO) study user accounts

For each Sponsor, Oracle InForm study users can now access all Oracle InForm single sign-on (SSO) studies using a single account with one User Name and Password, which we refer to as a Single sign-on (SSO) or Global User account.

How is an SSO account created?

After you create an SSO user, Oracle InForm User Management Tool communicates with Oracle Life Sciences Identity and Access Management Service (Oracle Life Sciences IAMS) to create the user's SSO account. For more information, see the Oracle Life Sciences Identity and Access Management Service documentation on the Oracle Help Center (https://docs.oracle.com/en/industries/life-sciences/identity-access-management-service/index.html).

SSO account emails and account set up

After the SSO account is created, the study user receives one or two emails from OracleIdentityManager@oracle.com depending on the user's configuration in Oracle Life Sciences IAMS

If, as a Sponsor, you configured the user in Oracle Life Sciences IAMS to not require challenge security questions, the user will receive one email with their user name and a link to set up (or reset) their password.
- The link is valid for 5 days.
If, as a Sponsor, you configured the user in Oracle Life Sciences IAMS to require challenge security questions, the user will receive two emails. One email contains the SSO user name, and the other contains a temporary password and a link to reset it and to set up their challenge questions.
- The temporary password must be reset within 90 days
  If a user doesn't update their password within this time period, they need to contact their Study Administrator to have the two emails re-sent.
- The challenge questions must be set up within 90 days.
  The challenge questions are used to verify the user's identity when they use the Forgot Password feature on the Login page to reset their password if they forget it, or if their password expires.
  
  If the user doesn't set up the challenge questions, they cannot use the Forgot Password link to reset their password, and they will need to ask their Study Administrator to do it for them.

Note:

Study users only need to set up their SSO account information one time. Therefore, for each SSO account, the one or two emails are only sent the first time a study user works on a study for a particular Sponsor. They are not sent for each study.

Managing SSO accounts

After SSO accounts are set up, an Oracle Life Sciences Identity and Access Management Service (Oracle Life Sciences IAMS) Customer Delegated Administrator (CDA) can manage SSO accounts in Oracle Life Sciences IAMS.