Transaction Summary Report

Report that shows transaction information.

Description

The Transactions Summary report shows details including transaction totals, account details, card details, and fee details. You can only view transactions associated with locations you are permitted to see. If you do not have access to all locations in a transaction, then the information in the report is limited. Payment Administrators only see data related to accounts they own.

For details about required privileges to view the report, see Predefined Payment Groups and Privileges.

Report Navigation

  • You can view the report by navigating to Payment Cloud Service and then click Transactions at the bottom of the dashboard.

  • Click Help in the Actions drop-down menu to open a pop-up window, providing detailed help documentation to assist you in navigating and customizing your report.

  • The Transaction Summary Metrics Banner appears at the top of the Transactions page.

  • The Transaction Summary Table appears below the Transaction Summary Metrics banner. This is a high-level overview of the report helping you manage and analyze your transaction data more effectively. Click Actions at the top of this table to filter the information or complete other actions like creating a chart or downloading the information. The table provides a clear and concise breakdown of your transactions, allowing you to quickly assess the following key data points:
    • Payment Method: view the distribution of transactions by the method of payment (for example, credit card merchant).

    • Transaction Count: view the total number of transactions for each payment method.

    • Transaction Amount: check the aggregate value of transactions by payment method.

    • Processing Fee: review the fees associated with each payment method, helping you better understand the cost structure.

    • Deposit to Bank: track the amount deposited to your bank after processing fees, giving you full visibility on your net transactions.

  • See Quick Views for details about filtering by date.

  • The Transactions Summary Report appears below the predefined view drop-down field. To view the other report details, click the Payment Reference number.

Transaction Summary Metrics Banner

Table 10-1 Transaction Summary Metrics Banner

Metric Description

Total Transaction Count

Total number of transactions.

Total Sales Amount

Total monetary amount of transactions in the time period.

Total Refund Amount

Total monetary amount of refunds.

Total Chargeback Amount

Total monetary amount of chargebacks.

Total Fee

Total monetary amount of the fee.

Total Net Proceeds

Total transaction amount minus total payment processing fees.

Transactions Summary Report

Table 10-2 Transactions Summary Report

Metric Description

Payment Reference 

Original reference for payment.

POS Transaction Reference

Reference for the transaction.

Tender Reference

Unique transaction identifier generated by the POS.

Transaction Date and Time

Date and time transaction received.

Business Day

Business day of the chargeback.

Transaction Amount

The original transaction amount.

Transaction Currency

Currency for processing the payment. An ISO three character code.

Payment Processing Fee

Monetary amount to process the transaction. Not shown until paid out.

Payment Processing Fixed Fee

Fixed amount deducted for the transaction by Oracle.

Payment Processing Variable Fee

Variable amount deducted for the transaction by Oracle.

Net Proceeds

Transaction amount minus the payment processing fee.

Transaction Status

Latest status of the transaction.

Transaction Type

Either Sale, Refund, Void, or Chargeback.

Payout Reference

Reference for the payout that the transaction was part of.

Payout Date

Date and time when the payout was made.

Payout Status

Status when the transaction was paid out or if it was withdrawn in the case of a refund or chargeback.

Settlement Currency

Currency for the settlement. An ISO three character code.

Exchange Rate

Exchange rate for the settlement. It is 1 if processed and settled with the same currency.

Payment Method

Payment method used for the transaction.

Location Name

Name for the location.

Payment Location Identifier

Payment reference for the location.

Payment Terminal Identifier

Unique identifier for the terminal.

Shopper Interaction

The method the guest used to make the payment. For example, in-store, e-commerce, or MOTO.

Card Present 

Indicates if a card was present or not at time of transaction.

Offline

States Yes if an offline transaction was performed.

Card Bin

BIN number used in the transaction

Card Last 4 Digits

Last 4 digits of the card used in the transaction.

Account Holder Name

Legal business name of the account holder.

Account Holder Code

Code created for the account holder.

Account Name

Name of the account.

Account Code

Code created for the account.

Transaction Details

Table 10-3 Transaction Details

Metric Description

Transaction Status

Latest status of the transaction.

Transaction Type

Either Sale, Refund, Void, or Chargeback.

Transaction Amount

The original transaction amount.

Payment Reference 

Original payment service provider reference.

Tender Reference

Unique transaction identifier generated by the POS.

Entry Mode

Method used to enter the card.

CVM Performed

Possible values are:
  • Offline plaintext PIN

  • Offline

  • Offline plaintext PIN and Signature

  • Offline enciphered PIN

  • Offline enciphered PIN and Signature

  • Signature

  • No CVM Performed

Payout Details

Table 10-4 Payout Details

Metric Description

Payout Date

Date of the payout.

Payout Reference

Unique reference for the payout.

Transaction Accounting Type

For example, credited or debited.

Payout Amount

Amount paid out.

Payout Currency

Currency of the payout. For example, USD.

Reason

Shows the amount of money debited or credited as part of a funds transfer.

Transaction Event Log 

Table 10-5 Transaction Event Log 

Metric Description

Status type

Row for each status the transaction has gone through.

Date and Time

When the status occurred.

Authorized

Date and time of when transaction was authorized.

Sent for Settle

Date and time of when transaction was sent for settlement.

Settled

Date and time of when transaction was settled.

The payment cycle is illustrated in the following image.

Flow chart of the payment process starting with an offer, to received (which then can go to either authorized pending or authorized), then authorized, then sent for settle, then either to settled or one of 3 other options including settled reversed, settled scheduled, or settled externally.

Fee Details

Table 10-6 Fee Details

Metric Description

Transaction Amount

The original transaction amount.

Transaction Type

Transaction type for each fee charged.

Fixed Fee

Monetary amount to process transaction.

Variable Fee

Monetary amount to process transaction based on a variable rate.

Total Fee

Sum of the fixed fee and variable fee.

Card Details

Table 10-7 Card Details

Metric Description

Payment Method

Payment method used for the transaction.

Card Type

Sub-brand of the payment method. For example, Visa Classic or Visa Debit.

Card Number

Last four digits of the card used in the transaction.

Expiry Date

Expiration date.

Issuing Country

Name of the country where card was issued.

Store Details

Table 10-8 Store Details

Metric Description

Location Name

Name of the location.

Payment Location Identifier

Payment provider’s reference for the location.

Location Address

Address of the location.

Terminal Details

Table 10-9 Terminal Details

Metric Description

Payment Terminal Identifier

Terminal’s unique identifier.

[Device model]-[Serial number]

Terminal Version

POS terminal version.

Payment Device

Model name of the terminal.

Account Details

Table 10-10 Account Details

Metric Description

Account Holder Name

Legal business name of the account holder.

Account Holder Code

Code created for the account holder.

Account Name

Name of the account.

Account Code

Code created for the account.

Bank Account Name

Name for the bank account.