Verify a Business - Know Your Customer (KYC)

From the onboarding steps, click Verify. For details about required privileges, see Predefined Payment Groups and Privileges.

• You have 60 minutes to complete the verification process. If your session ends you can continue where you left off at a later time.
• If you come back later to continue the verification process, you can navigate here in one of two ways:
  • If the business is still being onboarded, click Business Management, click the business, and then from the onboarding checklist click Verify next to Verify Business.
  • If the business is already onboarded, click Business Management, click the business, click Business Verification, and then click Update Verification.
• Do not reload or refresh the page after you start entering verification details.
• After you complete all the information it can take several hours or even days for the business to be verified.

Enter Business Details

1. Review the business information, personal information, and banking information required for the verification process, and then click Continue.
2. Enter business details:

   1. Click Business details, enter the details, and then click Next.

      

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   2. Select the company structure type and then click Next.

      

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   3. Enter additional business details and then click Next.

      

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   4. Review the summary and then click Submit.

Add Decision Maker Details

1. Add decision-makers details. This includes any individual who is authorized to make major business decisions, owns 25% or more of the company, or is authorized to sign contracts on behalf of the company.

   1. Click Decision-makers, click Add decision-maker, enter personal details, and then click Next.

      • The name and address must be entered exactly as they appear on their government issued photo ID.
      • When attaching supporting documentation like an ID make sure that you:
      • Fit the ID within the frame of the photo without excess background in the frame.
      • Use a color photo.
      • Rotate the photo so it opens and reads left to right.

      

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   2. Enter personal address details and then click Next.

      

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   3. Review the summary and then click Submit.

Add Payout Details

1. Add payout details. Verify via a banking app or mobile website or add payout details and be prepared with the following information:

   1. Click Payout details, select the verification method, and then click Next.

      

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   2. Enter the bank account information and then click Next.

      

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   3. Optionally, upload a bank document and then click Next.

      • A business bank statement (PDF) from the past 30 days.
      • A screenshot of online banking page with business account name, address, and account number visible.
      • A photo of voided business check, with business account name, address, account, and routing number visible. The check should show IBAN and sort code for banks in the UK.
      • When attaching supporting documentation make sure that you:
      • Use color photos of the front and back of a government issued photo ID or passport.
      • Fit the ID within the frame of the photo without excess background in the frame.
      • Rotate the photo so that it reads left to right, not vertical or upside down.

      

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   4. Review the summary and then click Submit.

Sign the Terms of Service Agreement

1. Sign the terms of services agreement:

   1. Click Sign services agreement.

      

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   2. Review and agree to the terms of service, select the Signer, and then click Sign.

Return to Onboarding Steps

1. After completing all the steps, Verified is shown next to each step.

   

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2. After you complete the steps, go back to the onboarding checklist by clicking the link on the bottom left side of the screen.
3. The next onboarding step is to Set Up Business Units

Parent topics: Businesses , Onboard your Business