17 Integration Status

The Integration Status screen provides an overview of the Retail Home application's integration with various global and application-level services. It allows users to monitor the status and connectivity of these integrations, identifying which integrations are functioning properly and which are not, along with capturing error messages for any non-functional integrations. As new integration points are introduced, they are automatically reflected on this page.

Integration Status Tab

Launching Integration Status

The Integration Status page can be launched from the Retail Home Settings Menu.

Integration Status on Retail Home Settings Menu

Global Integration Section

This section displays the status of core global services essential for the functioning of Oracle Retail Home. For example, “Retail Home BI Service” indicates the availability of business intelligence services, “Retail Home Outage Service” indicates whether outage management services are functioning correctly etc.

Key fields in this section include:

  • Status: Displays the current status of the service (for example, Available).

  • Captured Errors: Highlights any errors if integration fails.

  • Service URL: The endpoint URL for the respective service.

Note:

If the user is not subscribed to AIF, the "Retail Home BI Service" item will display "Unavailable" status.

Application Integration Section

The application integration section is for any application that has been added to the Application Navigator with a PSRAF URL; for example, RDS APEX/ORDS, Assortment Planning (APCS), and so on.

Key fields in this section include:

  • Status: Indicates the service’s operational state (for example, Available, No Service)

  • Captured Errors: Displays detected errors if integration fails.

  • Service URL: Displays the health check URL for Platform Services for the application.