7 Notifications

Oracle Retail Applications provide a feature-rich notifications framework, which sends a variety of different types of notifications segregated by user roles.

You can access the Notifications Menu at any time using:
  • Legacy UI: the Notifications Menu.
  • HWAO: the Notifications icon in the Ask Oracle menu.

Notifications - Legacy UI

The user can access the notifications screen by clicking on the Notifications icon on the task menu and navigating to the corresponding app.

The Notifications icon has a red-colored badge that displays the total number of unread notifications for all the apps.

Each app has a notification badge associated with it, displaying the total number of unread notifications for the app.

Figure 7-1 Notification Icon


Notification Icon

Figure 7-2 Notification Screen


Notification Screen

The user can search for a notification or apply filter properties (Time Period, Type and Severity) to narrow down the search results.

Figure 7-3 Search & Filter


Notification Search & Filter

The user can group notifications by clicking the Group View icon next to the search bar and then navigating to the Group By tab.

Figure 7-4 Group By Tab


Group By Tab

The user can click the See All link (see the Figure 7-2 figure above) to launch the corresponding Apps Notifications page.

The Notification page displays additional information and allows the following actions to be performed.

  • Delete

  • Refresh

  • Mark as Read

  • Mark as Unread

The user can apply filters by clicking on one of the following tiles.

  • All Notification

  • All Unread

  • Critical

  • Important

  • Normal

Figure 7-5 Notifications Page


Notifications Page

Notifications - HWAO

Users can open the Notifications screen by selecting the Notifications icon from the Ask Oracle menu.

When a new notification is generated, a brief alert appears near the Ask Oracle icon. After the alert disappears, the icon displays a badge indicating the number of unread notifications.

Figure 7-6 Notifications


Notifications

Figure 7-7 Notifications Count (Hovered Over)


Notifications Count

Selecting the Ask Oracle icon opens the Product Map view, where the Notifications tile is displayed. The right panel shows recent notifications and summary details.

Figure 7-8 Ask Oracle opened, Notifications visible in Product Map


Ask Oracle opened, Notifications visible in Product Map

Selecting Notifications opens the list of configured application notification categories. Selecting an individual application opens its notification details.

Figure 7-9 Notifications selected, Application Notification Tiles displayed


Notifications selected, Application Notification Tiles displayed

Figure 7-10 Oam Notifications Tile selected; detailed Notification List displayed


Oam Notifications Tile selected; detailed Notification List displayed