7 Pick Order
Purpose: Use this screen to pick an order that is assigned to your current store location.
Available when? This screen is available by selecting Begin Picking in the bottom right at the Ready to Pick screen, the View Order screen, or the View Full Order screen for an order that has been accepted but not yet fully picked.
Options at this screen
Option | Procedure |
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pick the items on the order |
By increasing the picked quantity for an item: Increase the number of units on the right-hand side of the screen. By scanning items: Use the Scan Item to Add option to scan each unit. Not case-sensitive: ab123 and AB123 are both matches. Select Complete Pick when you are done. This option is available only if:
Picking a partial quantity of an order line: Optionally, if your organization supports it, you can pick a partial quantity of an order line with a quantity of 2 or more by first canceling or rejecting the units that you won’t be picking. To cancel or reject a partial quantity of an order line:
See below for a discussion of canceling or rejecting. View Packing Documents: The settings in Order Orchestration control whether Store Connect automatically generates the Packing Slip when you complete picking for an order. You can also generate it on demand, as described below. Updates when you pick the items:
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view the packing slip |
Select View Packing Documents from More Options () at the bottom right to view and optionally print the Packing Slip. |
cancel the entire order |
Select Cancel Order from More Options () at the bottom right to cancel the entire order. The Cancel Order window opens. You might cancel an order if the customer has indicated that they don’t want the order. Order Orchestration does not attempt to find another location for the order. |
reject the entire order |
Select Reject Order from More Options () at the bottom right to reject the entire order. The Reject Order window opens. You might reject any order if you don’t have the stock available to fulfill it. What happens when you reject:
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cancel an item |
Select Cancel Item from More Options () to the right of the item to cancel the item on the order. This option is available only if your organization supports updates to individual order lines. The Cancel Item window opens. You might cancel an item if the customer has indicated that they don’t want the item. Order Orchestration does not attempt to find another location for the item. When you select this option, the Number of units picked is reset to 0. |
reject an item |
Select Reject Item from More Options () to the right of the item to reject the item on the order. This option is available only if your organization supports updates to individual order lines. The Reject Item window opens. At this window, you can reject all units of the order line, or a partial quantity if your organization supports it. You might reject an item if you don’t have the stock available to fulfill it. What happens when you reject:
When you select this option, the Number of units picked is reset to 0. |
return to the previous screen |
Select X from the top right to return to the previous screen. |
Fields at this screen
Fields | Description |
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Order number |
The number or code identifying the order in the originating system. If the order is Under Review, this is indicated to the right. |
Next action |
The next action indicated is Ready to Pick. |
Number of units |
The current number of units picked, and the total number of units on the order. |
Fulfillment Type |
A fulfillment type of Delivery, Pickup, or Ship for Pickup is indicated to the right. The express icon () is to the right of the fulfillment type for a delivery order if the carrier on the order is flagged as an express shipper. |
Items: For each item on the order that is assigned to your current store location and ready to be picked, the following information is displayed. Item sequence: Items are listed in department, class, category sequence. Since the department code is an alphanumeric field, department 110 sorts before department 30. Class and category sort the same way. Items on a delivery order or a ship-for-pickup order that are assigned to a different store location are not displayed on this screen. You can review all order lines at the View Full Order screen. |
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Item description |
A description of the item. An image of the item may also be displayed. |
Item code |
A code identifying the item. |
Price |
The price of a single unit of the item. |
Available Quantity |
The available quantity of the item after subtracting the quantity on any open orders, plus the quantity on the displayed order line. Since the quantity of the displayed order line is added to the calculated available quantity, the available quantity displayed for two order lines for the same item will differ if the order lines are for different quantities. For example, if the available quantity is 50, and the quantity on the order line is 5, the available quantity displayed is 55; however, if the quantity on the order line is 2, the available quantity displayed is 52. |
Quantity Picked |
The current quantity of the order line that has been picked. |
Units Needed (to be picked) |
The current quantity of the order line that is ready to be picked but has not yet been picked. You can use the Scan Item to Add option to scan each unit. |
Order Details: Information about the customer and the placed location are displayed. |
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Sold To |
The customer who placed the order. Can include:
If the address has been updated in the originating system since the order was originally created, it isn’t automatically updated here. |
Ship To |
The shipping address for a delivery order, if a separate shipping address was specified. For a ship-for-pickup order, this is the store location where the customer wants to pick up the order. For a delivery order, can include:
For a ship-for-pickup order, this is the store name and address defined in the system originating the order. If the address has been updated in the originating system since the order was originally created, it isn’t automatically updated here. However, if the address has been updated through the Edit Ship To Details window at any store location assigned to ship one or more items on the order, the most recently updated address is displayed at all store locations, and printed on the packing slip. |
Location Detail |
Includes the location code and description for each of the following:
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Scan Item to Add |
Optionally, you can use the scan item option at the bottom of the screen instead of increasing the quantity to the right of the order line. |