Order Inquiry/Maintenance (OIOM)
Note:
You can also review and work with orders in Modern View.For information on: | See |
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Order Inquiry |
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Selecting an order for inquiry; different scan options |
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Reviewing order header information such as name, address, phone number, and source code |
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Reviewing order detail information (items on the order) |
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The various additional options available from the order inquiry header and detail screens |
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Reviewing financial information about the order, such as invoices, refunds, payment methods, and order totals |
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Reviewing order properties |
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Reviewing history for an order line |
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Reviewing history for the order |
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Track package shipments |
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Order Maintenance |
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Order maintenance features and restrictions |
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Selecting an order for inquiry; different scan options |
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Possible updates you can make to the order header, including conditions and restrictions |
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Possible updates you can make to an order detail line, including conditions and restrictions |
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How to add an order detail line to an order |
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How to increase or decrease the unit quantity of an order detail line |
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How to cancel an order detail line |
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How to cancel an order |
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How to return or exchange items through order maintenance |
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How to work with payment methods |
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How to add an additional shipping address |