Work with Customers (WCST)
For information on: | See: |
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The different types of customers in Order Administration; background and overview |
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Different scanning and selection options when you select customers for maintenance or review |
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The screens you use to create or update name, address, and other basic information about a sold-to customer in the Customer table |
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Reviewing and working with ship-to customers |
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Reviewing and working with bill-to customers |
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Establishing contract pricing for a customer |
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Working with customer tax status, including standard taxes and exemptions |
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Applying payment method exclusions for a customer |
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Reviewing customer mail, item, and order history |
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Working with user-defined fields for customers |
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Reviewing customer address change history |
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Reviewing and working with items shipped to customers at no charge in fulfillment of a warranty |
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Reviewing and working with customer email addresses |
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Reviewing and working with information on products that the customer owns |
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Reviewing and working with alternate customer numbers used to cross-reference a customer record in Order Administration with records from external systems |