Approve RTVs

Retailer and Supplier users with Approval permission can approve RTVs.

To approve RTVs:

  1. If a RTV is in New or Waiting Auth Code status, a user can review the RTV and approve it.
  2. From the side menu, choose Return to Vendor.

  3. On RTV Home screen, select one or more RTVs to approve and click Approve.

    A confirmation dialog box is displayed.

    This image shows the Approve dialog box.

  4. Click Approve.

    Alternatively, the same action can be done on the Create or Edit RTV screen while viewing a specific RTV.

Note:

Approved RTVs cannot be updated. Users can only cancel Approved RTVs.