1. Classic Manager's Guide
  2. Order Broker Maintenance
  3. Allocating an Item

Allocating an Item

If you do not use the Oracle Retail Xstore Point of Service Back Office receiving module to receive items, select the Allocate Items menu option at the Order maintenance screen to automatically mark the item as received and ready for pickup. This allocation process performs all the Order Broker updates, local status updates, and customer e-mailing rules typically performed by the Oracle Retail Xstore Point of Service receiving module and moves ON_HAND inventory to the ORDER bucket for allocation purposes.

The Allocate Items menu option is only available when the following conditions are true:

  • Your system is not set up to auto-generate receiving documents

  • The order type is either Transfer Pickup or Web Pickup

  • This is the store where the order is to be picked up

  • The items on the order have a status of In Transit

  1. To allocate items, select the Allocate Items menu option at the Order maintenance screen.

  2. When prompted, select Yes to confirm you want to receive the item(s). The system updates the item status to Received and the order status is updated to Ready for Pick Up.