21 Local Inventory Order Maintenance
A Local Inventory Order uses inventory from the local store inventory only, that is from stock in the store/on hand.
A Local Inventory Order account is created at the register via Extended Transactions and payment requested for the Customer Not Present transaction. After full payment is received, an associate can search for the paid Local Inventory Order to pick/reserve the items. The items are moved in preparation for collection by the customer at the store.
Note:
Refer to Creating a New Local Inventory Order in the Oracle Retail Xstore Point of Service Classic User Guide for information about setting up these orders at the POS.
If the customer decides that they don't want to pick up the item(s), the cancelation of the order is processed. If full payment was made, the customer is provided a refund for the amount.
Note:
Refer to Canceling a Local Inventory Order in the Oracle Retail Xstore Point of Service Classic User Guide.
Local Inventory Orders as an account type, has been added to the current report, Customer Account Activity Report.
Run the Customer Account Activity Report and filter on Local Inventory Orders in the Customer Account Type drop-down to get a report on the store's Local Inventory Orders.
In the Customer Account Status field, you can further filter to see all Local Inventory Orders that have not been paid by the tender type, Pay By Link.
Note:
Refer to the Oracle Retail Xstore Point of Service Reports Guide for information about this report.
This chapter covers the following topics: