11 Layaway Transactions

A layaway item is a sale item that cannot be taken from a store when it is purchased. The customer often not pay the entire cost of the item at that time. Instead, the store reserves the item for the customer until the customer pays for the item in full.

Usually, the customer is required to fully pay for the items in a layaway within a specified time period. Once an item in a layaway has been fully paid, the customer takes possession of it from the store.

A layaway account is a customer account that includes one or more layaway items. A layaway account for which the customer does not pay the requisite amount within a given time frame is considered delinquent; the items in the layaway are restocked as saleable inventory and any non-refundable deposit or setup fees are kept by the store. Any refundable deposits or setup fees are reserved for the customer.

Xstore Point of Service can be configured to allow Single or Multiple layaway accounts for a customer:

• In a Single layaway configuration, a customer may have only one active account, and all items purchased on a layaway basis are assigned to that account.

• In a Multiple layaway configuration, a customer may have more than one layaway active account.

Note:

For more information about layaways and layaway processing options in Xstore Point of Service, see Oracle Retail Xstore Point of Service Manager's Guide.