No Sale

Use the No Sale option to open the cash drawer for a reason other than a normal sale transaction.

To perform a No Sale:

  1. Select Till in the Register Login screen.

    Figure 22-25 Register Login Employee ID Prompt


    Register Login Employee ID Prompt

  2. Do one of the following, depending upon the configuration of your system:

    • Enter your user ID and press Enter.

      Xstore Point of Service prompts for your password. Continue with Step 3.

    • Scan your finger on the fingerprint reader.

      The Manage Tills menu opens. Continue with Step 4.

  3. Enter your password and press Enter.

    Figure 22-26 Register Login Password Prompt


    Register Login Password Prompt

    The Till menu opens.

    Figure 22-27 Till Menu


    Till Menu

  4. Select Till Options.

    Figure 22-28 Till Options Menu


    Till Options Menu

  5. Select No Sale.

    Xstore Point of Service prompts for the reason for the no sale.

  6. Select the reason:

    • Click the reason.

    • Use the up and down arrow to highlight the reason, then press the Spacebar.

  7. Select OK.

    The following prompts depend upon the configuration of your system.

  8. If necessary, scan the cash drawer with which to perform the no sale.

  9. If necessary, enter additional information about the reason for the no sale:

    1. Enter the additional information.

    2. Click OK.

    The cash drawer opens.