Introduction

The Introduction module is what customers first see when they open the Affordability Quarterly Alerts email. This module is meant to engage customers who may need help paying their utility bill.

Design

The following image shows an example of the Affordability Proactive Alerts Introduction module.

Configuration Options

There are no configuration options for this module.

Introduction Variations

Customers will see slight variations during the winter and summer seasons.

Winter	Summer
Header: [Customer's first name], keep your bills affordable and stay cozy this winter Background Image: Winter street scene	Header: [Customer's first name], keep your bills affordable and stay cool this summer Background Image: Summer street scene