Email Introduction AMI Customer Education Report - Residential
The email Introduction Customer Education Report - Residential is the first report residential customers receive in the program. By default, it is delivered 30 days after smart meter installation. It provides an introduction to smart meters as well as personalized daily and hourly energy use insights. It also encourages customers to engage with additional AMI-related programs, insights, and communications offered by their utility.
This image shows an example of the report:
Configuration Options
For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.
Note:
In addition to the configuration options listed in the table below, be aware that the text that appears in this communication can be configured to meet the needs of your utility. The default, recommended text appears in the image above. If you want to update the default text, contact your delivery team. For detailed information about the default language and user experience, see the Product Overview.| Configuration Option | Input Value |
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Subject Line (Not Depicted) The email subject line may be altered. Default: "Your energy smart meter has been upgraded to a smart meter". |
Optional Choose one of the following:
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