2 Preface

The preface includes the following sections:

Audience

This document is intended for the following users:
  • Implementation partners
  • System integrators
  • Utility customers

Updates to Documentation

Documentation updates are posted on the Oracle Utilities Integrations page as they become available.

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle's Accessibility Program website.

Access to Oracle Support

Oracle customers have access to electronic support through My Oracle Support. If you are hearing impaired, visit the Oracle Accessibility Learning and Support website for more information.

Conventions

Convention Meaning
boldface Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary.
italic Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.
Monospace
Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter.

Abbreviations

Term Expanded Form
IIA Integration Implementation Assistant
OIC Oracle Integration Cloud
WACS Oracle Work and Asset Cloud Service
OFS/FFS Oracle Field Service/Fusion Field Service