Reporting an Outage

You can use the Premises drawer to report a service outage. When you select the Report Outage option from the drawer, the system directs you to your customer information system, where you can complete the reporting process. For more information about outages, see these topics:

• Managing Outages
• For information about outage data in your CIS, see the "Outage Information" topic in the Business User Guide of your Oracle CIS, which is available in the Oracle Utililties Help Center.