Utility Requirements and Limitations

• Templates: Oracle Utilities has established standard templates for Home Energy Reports, which the US Postal Service has confirmed are currently eligible for mailing under the USPS Standard Mail classification. A deviation from these templates may cause the mailing of Home Energy Reports to be ineligible for USPS Standard Mail classification. If a utility purchases a print or mail channel, then Oracle Utilities Opower standard Home Energy Report templates will be used for the program. In the event that the utility and Oracle Utilities agree to deviate from such templates, the utility is responsible for any corresponding increase in postage.
• Data Integration: Customer data and energy use data must be sent by the utility to Oracle Utilities in the correct schema and according to the Oracle Utilities Opower data transfer standards.
• Other Data Sources: Oracle Utilities uses third-party reference data, such as weather and parcel data, to learn more about customers and the areas where they live. This information allows Oracle Utilities to identify neighbors, recommend tips, and provide additional energy insights. Moreover, customers can submit information through available Oracle Utilities Opower applications. For example, customers can submit information about their homes in the Energy Efficiency Web Portal.