Home Profile

The Home Profile highlights the customer's progress and reminds them of the impact of completing the survey on their report insights. The module includes a list of known and unknown home attributes, a percent complete wheel which displays how much of the customer's Home Energy Analysis that is complete, and a QR code that links to the Home Energy Analysis. The module is available as a replacement for the Explainer module in any non-first send report experience.

Appears in: Optional replacement for the Explainer module in any non-welcome version of the .Report Types

Home Profile Examples

The image below is an example of the Home Profile module of a customer who has started by not completed their Home Energy Analysis.

Image of home profile for a customer who has not completed their home energy analysis

The image below is an example of the Home Profile module of a customer that has not begun their Home Energy Analysis.

Image of home profile for a customer who has not started their home energy analysis

The image below is an example of the header module a customer who has recently completed their survey.

Image of home profile for a customer who has recently completed their home energy analysis

The image below is an example of the Home Profile of a customer who has completed the Home Energy Analysis previously, but has not updated their survey in a while.

Image of home profile for a customer who has previously completed their home energy analysis, but have not updated their survey in awhile

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Option	Input Value
Online Energy Assessment Name The utility may select an alternative name for the Home Energy Analysis. Default: By default, Home Energy Survey is used.	Optional Use the default. Contact Your Delivery Team about selecting a different name.
Header The header varies by state. The utility may select alternative headers for each state. Default: Not started: Start your Home Energy Survey Recently completed: Congrats to completing your Home Energy Analysis survey Completed: Start your Home Energy Survey	Required Use the default. Contact Your Delivery Team about selecting different headers.
Complete Your Home Survey URL The URL may be configured by state. Default: utility.co/homesurvey	Required Use the default. Contact Your Delivery Team about selecting unique URLs for each state.
Explainer text The explainer text may be configured for each state. Default: " Not attempted: "For personalized tips on energy savings and more accurate neighbor comparisons, complete this quick survey." Incomplete: You're so close to getting personalize tips / savings and more accurate neighbor comparisons! Finish the survey now! Recently completed: Personalized tips and accurate neighbor comparisons are now at your fingertips. Completed: Update your Home Energy Survey to get personalized tips or energy savings and more accurate neighbor comparisons.	Required Use the default. Contact Your Delivery Team about configuring the explainer text for each state.
QR Code Call to Action The QR codes call to action may be configured by state. Default: Not attempted: Start your Home Energy Survey Incomplete: Complete your Home Energy Survey Recently completed: View your Home Energy Survey Completed: View and update your Home Energy Survey	Required Use the default. Contact Your Delivery Team about configuring the QR code call to action.
QR code URL The utility may configure the QR code URL by state Default: utility.co/homesurvey	Required Use the default. Contact Your Delivery Team about configuring the QR code by state.

Configuration Option

Input Value

Online Energy Assessment Name

The utility may select an alternative name for the Home Energy Analysis.

Default: By default, Home Energy Survey is used.

Optional

Use the default.
Contact Your Delivery Team about selecting a different name.

Header

The header varies by state. The utility may select alternative headers for each state.

Default:

Not started: Start your Home Energy Survey
Recently completed: Congrats to completing your Home Energy Analysis survey
Completed: Start your Home Energy Survey

Required

Use the default.
Contact Your Delivery Team about selecting different headers.

Complete Your Home Survey URL

The URL may be configured by state.

Default: utility.co/homesurvey

Required

Use the default.
Contact Your Delivery Team about selecting unique URLs for each state.

Explainer text

The explainer text may be configured for each state.

Default: "

Not attempted: "For personalized tips on energy savings and more accurate neighbor comparisons, complete this quick survey."
Incomplete: You're so close to getting personalize tips / savings and more accurate neighbor comparisons! Finish the survey now!
Recently completed: Personalized tips and accurate neighbor comparisons are now at your fingertips.
Completed: Update your Home Energy Survey to get personalized tips or energy savings and more accurate neighbor comparisons.

Required

Use the default.
Contact Your Delivery Team about configuring the explainer text for each state.

QR Code Call to Action

The QR codes call to action may be configured by state.

Default:

Not attempted: Start your Home Energy Survey
Incomplete: Complete your Home Energy Survey
Recently completed: View your Home Energy Survey
Completed: View and update your Home Energy Survey

Required

Use the default.
Contact Your Delivery Team about configuring the QR code call to action.

QR code URL

The utility may configure the QR code URL by state

Default: utility.co/homesurvey

Required

Use the default.
Contact Your Delivery Team about configuring the QR code by state.

User Experience Variations

The user experience of the feature may vary for customers and utilities depending on their service types (gas, electricity, dual fuel, and so on), available data, costs, locale, and other factors. For more information, see the Home Profile description in the Oracle Utilities Opower Energy Efficiency Cloud Service Product Overview and go to the User Experience Variations section.