Time of Day Hourly Insight

The Time of Day Hourly Insight provides the customer with additional details about when a customer is consuming electricity and how they compare to their nearest comparison group. The module displays the customer’s average hourly electricity use on weekdays, the highest cost period (peak) hours, non-peak hours, and an insight to highlight to the customer in which high cost period hour they are consuming the most energy. A URL is provided to direct customers to where they can learn more about their Time of Day rate plan.

Time of Day Hourly Insights Example

This image is an example of the Time of Day Hourly Insight user experience for a customer with two peak periods.

Time of Day Hourly Insight module with two peak periods

Configuration Options

Configuration Option	Input Value
Heading The heading identifies the purpose of the graph. Default: "Your average hourly use on weekdays"	Optional Use the default. Provide alternate configuration.
Efficient Neighbors or Average Neighbors Label Identifies the comparison group in the cost period labels. The labels are dependent on the use state. Default: Varies by use state. If customers in a good or great usage state, efficient homes data is used and the label is "Efficient neighbors." If customers in a fair usage state, average neighbors data is used and the label is "Average neighbors."	Optional Use the default. Provide alternate configuration.
Color Settings Color settings determine the colors assigned to elements within the module. Default: The default module colors are determined by the utility color pallet provided by the utility during Opower Platform configuration.	Optional Use the default. Contact Your Delivery Team about configuring the module colors.
Insight Heading Reinforces the purpose of the module as a focus on the customer's usage. Default: Varies. Two or three peak: "Peak hour spotlight" Demand charge: "Demand charge spotlight" No peak data: "Highest usage hour spotlight"	Optional Use the default. Provide alternate configuration.
Comparison Group Usage Line Indicates the comparison group’s average hourly usage. Default: On.	Optional Use the default. Disable this element.
Insight Description Defines the Highest Consumption Time Period. Default: Varies. Two or three peak: "Your average on-peak energy usage is highest during this hour." Demand charge: "Your demand charge occurred during this period. Take a closer look and manage this to save." No peak data: "Your highest energy consumption occurs during this hour."	Optional Use the default. Provide alternate configuration.
Call to Action Text Redirects the customer to the web portal where they can learn more about their usage or rates. Default: "Learn more about your peak rate at"	Optional Use the default. Provide alternate configuration.
Call to Action URL Redirects the customer to where they can learn more. Default: Utility web portal.	Optional Use the default. Provide alternate configuration.

Configuration Option

Input Value

Heading

The heading identifies the purpose of the graph.

Default: "Your average hourly use on weekdays"

Optional

Use the default.
Provide alternate configuration.

Efficient Neighbors or Average Neighbors Label

Identifies the comparison group in the cost period labels. The labels are dependent on the use state.

Default: Varies by use state.

If customers in a good or great usage state, efficient homes data is used and the label is "Efficient neighbors."
If customers in a fair usage state, average neighbors data is used and the label is "Average neighbors."

Optional

Use the default.
Provide alternate configuration.

Color Settings

Color settings determine the colors assigned to elements within the module.

Default: The default module colors are determined by the utility color pallet provided by the utility during Opower Platform configuration.

Optional

Use the default.
Contact Your Delivery Team about configuring the module colors.

Insight Heading

Reinforces the purpose of the module as a focus on the customer's usage.

Default: Varies.

Two or three peak: "Peak hour spotlight"
Demand charge: "Demand charge spotlight"
No peak data: "Highest usage hour spotlight"

Optional

Use the default.
Provide alternate configuration.

Comparison Group Usage Line

Indicates the comparison group’s average hourly usage.

Default: On.

Optional

Use the default.
Disable this element.

Insight Description

Defines the Highest Consumption Time Period.

Default: Varies.

Two or three peak: "Your average on-peak energy usage is highest during this hour."
Demand charge: "Your demand charge occurred during this period. Take a closer look and manage this to save."
No peak data: "Your highest energy consumption occurs during this hour."

Optional

Use the default.
Provide alternate configuration.

Call to Action Text

Redirects the customer to the web portal where they can learn more about their usage or rates.

Default: "Learn more about your peak rate at"

Optional

Use the default.
Provide alternate configuration.

Call to Action URL

Redirects the customer to where they can learn more.

Default: Utility web portal.

Optional

Use the default.
Provide alternate configuration.

User Experience Variations

The user experience of the feature may vary for customers and utilities depending on their service types (gas, electricity, dual fuel, and so on), available data, costs, locale, and other factors. For more information, see the Time of Day Hourly Insight description in the Energy Efficiency Cloud Services Overview Guide and go to the User Experience Variations section.