Email Header

The header module used in all of the EV Charging Coach V3 emails deliver high-level information to the customer.

Requirements

There are no module-specific requirements. For product requirements, see Requirements and Limitations.

User Experience

The header includes:

Logo: A logo provided by the utility. The default dimensions for the logo are 180 x 60 pixels. If the utility has a logo with a different size, the dimensions can be changed.

Customer Name: The name of the primary account holder. Display of the name is optional.

Account Number: The customer's utility account number, which is controlled by the

outbound.delivery.accountNumber.unmaskedChars

property. This property is used for all outbound communications. By default, 4 characters in the account number are shown (unmasked), and the rest of the numbers are replaced with asterisks (**). This property can be configured to display a different number of characters, but any changes will impact all outbound Opower communications, not just this deliverable.