Email Footer

The Footer module is included at the bottom of all EV Charging Coach V3 emails, and provides context about the email and includes legal and regulatory information that is required to be included in all email communications.

Requirements

There are no module-specific requirements. For product requirements, see Requirements and Limitations.

User Experience

This module can include:

Utility Contact Information: The utility's mailing address, phone number and website. The mailing address must appear due to CAN-SPAM regulations in the US and similar regulations abroad.

Information Statement: A statement that tells the customer any additional information the utility wants to include in the footer. This could be a disclaimer about estimated savings, or a holiday statement telling users that peak pricing does not apply to specified holidays. This statement is configurable by the utility.

Manage Preferences: A link to the Web Portal page where a customer can edit their communication preferences.

Unsubscribe: A link to a page where customers can unsubscribe from EV Charging Coach emails. An unsubscribe link must appear due to CAN-SPAM regulations in the US and similar regulations abroad.

App Downloads: You can include a section with buttons that direct users to install the utility mobile app on their device.

Social Network Information: You can include links to the utility's social media accounts, including Facebook, X, Instagram and LinkedIn.

Legal Text: This is the copyright and any other legal text required by the utility and/or Opower.


This image shows an example of the footer.