Big Appliances Module

This module educates customers about which appliances use the most electricity, and which are low-usage appliances. This information enables customers to understand how they can shift the usage of their appliances to save money during peak hours.

User Experience

This module includes the following components:

Heading: This statement tells customers that the information in this module will help them save money during peak hours. For example, "How you can save big during on-peak hours".

High-Energy Insight Statement: This statement tells customers that big appliances typically use the most energy, and that they can save money by using these high-usage appliances during off-peak hours. For example, "Appliances like these use a lot of electricity. To see more savings, use them at lower priced, off-peak times."

Graphics: The statement is followed by graphics of large appliances with labels, such as:

  • Clothes dryer
  • Electric oven
  • Air conditioning

Low-Usage Insight Statement: This statement tells customers which appliances are low-usage, and can be used at any time. For example, "Low energy devices like lights, phone chargers, and televisions can be used any time."


Big Appliances module example.

User Experience Variations

This section discusses how the module can vary.

Flat Rate Load Shifting Report Variation

When this module is included in the Flat Rate Load Shifting Report, it varies as follows:

  • Heading: The heading asks the reader to consider what appliances they can use during a different time period. For example, "What you can shift"
  • High-Energy Insight Statement: The statement notifies the customer that they can shift their usage to a different time period to use cleaner energy sources. For example, "Appliances like these use a lot of electricity. To use cleaner sources of energy, use them before 4pm and after 8pm, when demand on the grid is lower."