Analytics
Use the Analytics page to track and analyze WebCenter Portal traffic and usage.
The Analytics page is arranged in the following tabs:
Summary Metrics
The Summary Metrics tab reports on portal traffic, page views, and login metrics. It includes the following sections:
Traffic
The Traffic section provides a summarized view of common events in WebCenter Portal. Use the Traffic view to track application-wide events, such as portal views, page views, portlet views, logins, number of searches, wiki views, blog views, discussion forum views, and document views.
Click an icon to view this information in your selected format.
Element | Description |
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Click to view in a bar chart format. |
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Click to view in a pie chart format. |
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The line chart format is not available for Traffic reports. |
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Click the view in a table format. |
Display |
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Report Summary |
Click Reset Preferences to reset all report preferences to the defaults. |
Time Frame |
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User Property |
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Grouping Options |
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Refresh Data |
Click to refresh report data. |
Pages
The Pages section tracks the number of page hits and unique users who have visited any portal page. Use this for a quick view of the most visited pages (top pages) and/or the least visited pages (bottom pages).
Element | Description |
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Click to view in a bar chart format. |
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Click to view in a pie chart format. |
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The line chart format is not available for Pages reports. |
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Click the view in a table format. |
Drop-down list |
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Display |
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Number of items to display |
Available when you select Top or Bottom under Display. |
Select |
Click to select the pages to display metrics for. Use Ctrl+Click or Click+Shift+Click to select multiple pages. Available when you select Specify under Display. |
Report Summary |
Click Reset Preferences to reset all report preferences to the defaults. |
Time Frame |
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User Property |
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Additional Options |
Include Home Portal Pages |
Portals |
Click |
Grouping Options |
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Refresh Data |
Click to refresh report data. |
Logins
The Logins section reports the number of times users log in to WebCenter Portal. Use this view to see the total number of WebCenter Portal logins and/or the number of times unique users logged-in to WebCenter Portal.
Element | Description |
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The bar chart format is not available for Logins reports. |
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The pie chart format is not available for Logins reports. |
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The line chart format is not available for Logins reports. |
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Click the view in a table format. |
Drop-down list |
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Report Summary |
Click Reset Preferences to reset all report preferences to the defaults. |
Time Frame |
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User Property |
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Grouping Options |
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Refresh Data |
Click to refresh the data presented in the report. |
Portal Metrics
The Portal Metrics tab of the Analytics page provides reports for portal usage and response times.
The Portal Metrics tab includes the following sections:
Traffic
The Traffic section shows usage information for individual portals. Usage information includes the number of page hits, number of unique users, and the number of unique visits (multiple consecutive page views within the same portal during the same WebCenter Portal session is treated as one visit). Use this task flow to quickly see the most popular portals (top), and the least popular portals (bottom).
Element | Description |
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Click to view in a bar chart format. |
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Click to view in a pie chart format. |
|
The line chart format is not available for Traffic reports. |
|
Click the view in a table format. |
Drop-down list |
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Display |
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Number of items to display |
Available when you select Top or Bottom under Display. |
Report Summary |
Click Reset Preferences to reset all report preferences to their defaults. |
Time Frame |
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User Property |
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Portals |
Click |
Grouping Options |
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Refresh Data |
Click to refresh report data. |
Response Time
The Response Time section displays page performance information—average, minimum, or maximum response time—for individual portals over any time period you specify. Use this view to quickly see the slowest portals (bottom), and the fastest portals (top).
Element | Description |
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Click to view in a bar chart format. |
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Click to view in a pie chart format. |
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The line chart format is not available for Response Time reports. |
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Click to view in a table format. |
Drop-down list |
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Display |
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Number of items to display |
Only available if you select to display Top or Bottom. |
Report Summary |
Click Reset Preferences to reset all report preferences to the defaults. |
Time Frame |
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User Property |
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Portals |
Click |
Grouping Options |
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Refresh Data |
Click to refresh the data presented in the report. |
Portlet Metrics
The Portlet Metrics tab of the Analytics page provides reports for portlet views and response times.
The Portlet Metrics tab includes the following sections:
Traffic
The Traffic section displays portlet usage information—the number of portlet hits (the number of times a portlet is displayed) and number of unique users that access a portlet. Use this view to quickly see the most popular portlets (top), and the least popular portlets (bottom).
Element | Description |
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Click to view the report in a bar chart format. |
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Click to view the report in a pie chart format. |
|
The line chart format is not available for Traffic reports. |
|
Click the view the report in a table format. |
Drop-down list |
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Display |
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Number of items to display |
Only available if you select to display Top or Bottom. |
Select |
Click to select which portlets to display metrics for. Use Ctrl+Click or Click+Shift+Click to select multiple portlets. Only available if you select Specify. |
Report Summary |
Click Reset Preferences to reset all report preferences to the defaults. |
Time Frame |
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User Property |
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Portals |
Click |
Grouping Options |
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Refresh Data |
Click to refresh the data presented in the report. |
Instances Traffic
The Instances Traffic section displays usage information—the number of portlet hits (the number of times a portlet is displayed) and number of unique users that access a portlet—for individual portlet instances. If the same portlet displays on several different pages, each placement is considered as a portlet instance. Use this view to quickly see the most popular portlet instances (top), and the least popular portlet instances (bottom).
Element | Description |
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Click to view the report in a bar chart format. |
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Click to view the report in a pie chart format. |
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The line chart format is not available for Instances Traffic reports. |
|
Click the view the report in a table format. |
Drop-down list |
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Display |
|
Number of items to display |
Only available if you select to display Top or Bottom. |
Select |
Click to select which portlets to display metrics for. Use Ctrl+Click or Click+Shift+Click to select multiple portlets. Only available if you select Specify. |
Report Summary |
Click Reset Preferences to reset all report preferences to the defaults. |
Time Frame |
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User Property |
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Portals |
Click |
Grouping Options |
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Refresh Data |
Click to refresh the data presented in the report. |
Response Time
The Response Time section displays performance information—average, minimum, and maximum response time—for individual portlets. Use this view to quickly see the slowest portlets (bottom), the fastest portlets (top), and compare performance data. Portlet response times are important because there is often a direct link between page performance and the slowest portlets. When troubleshooting poor performance within a portal, it is important to identify the worst performing portlets.
Element | Description |
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Click to view the report in a bar chart format. |
|
Click to view the report in a pie chart format. |
|
The line chart format is not available for Response Time reports. |
|
Click the view the report in a table format. |
Drop-down list |
|
Display |
|
Number of items to display |
Only available if you select to display Top or Bottom. |
Select |
Click to select which portlets to display metrics for. Use Ctrl+Click or Click+Shift+Click to select multiple portlets. Only available if you select Specify. |
Report Summary |
Click Reset Preferences to reset all report preferences to the defaults. |
Time Frame |
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User Property |
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Portals |
Click |
Grouping Options |
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Refresh Data |
Click to refresh the data presented in the report. |
Instances Response Time
The Instances Response Time section displays performance information—average, minimum, and maximum response time—for individual portlet instances. If the same portlet displays on several different pages, each placement is considered as a portlet instance. Use this view to quickly see the slowest portlet instances (bottom), the fastest portlet instances (top), and compare performance data.
Element | Description |
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|
Click to view the report in a bar chart format. |
|
Click to view the report in a pie chart format. |
|
The line chart format is not available for Response Time reports. |
|
Click the view the report in a table format. |
Drop-down list |
|
Display |
|
Number of items to display |
Only available if you select to display Top or Bottom. |
Select |
Click to select which portlets to display metrics for. Use Ctrl+Click or Click+Shift+Click to select multiple portlets. Only available if you select Specify. |
Report Summary |
Click Reset Preferences to reset all report preferences to the defaults. |
Time Frame |
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User Property |
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Portals |
Click |
Grouping Options |
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Refresh Data |
Click to refresh the data presented in the report. |
Service Metrics
The Service Metrics tab of the Analytics page provides reports for search usage, documents, wikis, blogs, and discussions.
The Service Metrics tab includes the following sections:
Search Metrics
The Search Metrics section tracks searches performed within WebCenter Portal. Use this view to quickly see the most popular (top) and least popular (bottom) search phrases.
Element | Description |
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Click to view the report in a bar chart format. |
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Click to view the report in a pie chart format. |
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The line chart format is not available for Search Metrics reports. |
|
Click the view the report in a table format. |
Display |
|
Number of items to display |
Only available if you select to display Top or Bottom. |
Report Summary |
Click Reset Preferences to reset all report preferences to the defaults. |
Time Frame |
|
User Property |
|
Grouping Options |
|
Refresh Data |
Click to refresh the data presented in the report. |
Document Metrics
The Document Metrics section tracks how often a document is accessed. Use this view to quickly see the most popular (top) and least popular (bottom) documents.
Note:
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Documents in the Home Portal are included in this report.
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If you have two different documents with the same name, they are treated as two separate documents. The metrics includes the parent folder for context.
Element | Description |
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Click to view the report in a bar chart format. |
|
Click to view the report in a pie chart format. |
|
The line chart format is not available for Document Metrics reports. |
|
Click the view the report in a table format. |
Display |
|
Number of items to display |
Only available if you select to display Top or Bottom. |
Report Summary |
Click Reset Preferences to reset all report preferences to the defaults. |
Time Frame |
|
User Property |
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Portals |
Click |
Grouping Options |
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Refresh Data |
Click to refresh the data presented in the report. |
Wiki Metrics
The Wiki Metrics section tracks how often wikis are accessed within WebCenter Portal. Use this view to quickly see the most popular (top) and least popular (bottom) wikis.
Element | Description |
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Click to view the report in a bar chart format. |
|
Click to view the report in a pie chart format. |
|
The line chart format is not available for Wiki Metrics reports. |
|
Click the view the report in a table format. |
Drop-down list |
|
Display |
|
Number of items to display |
Only available if you select to display Top or Bottom. |
Report Summary |
Click Reset Preferences to reset all report preferences to the defaults. |
Time Frame |
|
User Property |
|
Portals |
Click |
Grouping Options |
|
Refresh Data |
Click to refresh the data presented in the report. |
Blog Metrics
The Blog Metrics section tracks how often blogs are accessed within WebCenter Portal. Use this view to quickly see the most popular (top) and least popular (bottom) blogs.
Element | Description |
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Click to view the report in a bar chart format. |
|
Click to view the report in a pie chart format. |
|
The line chart format is not available for Blog Metrics reports. |
|
Click the view the report in a table format. |
Drop-down list |
|
Display |
|
Number of items to display |
Only available if you select to display Top or Bottom. |
Report Summary |
Click Reset Preferences to reset all report preferences to the defaults. |
Time Frame |
|
User Property |
|
Portals |
Click |
Grouping Options |
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Refresh Data |
Click to refresh the data presented in the report. |
Discussion Forum Metrics
The Discussion Forum Metrics section tracks discussion forums within WebCenter Portal. Use this view to quickly see the most popular (top) and least popular (bottom) discussions.
Element | Description |
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Click to view the report in a bar chart format. |
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Click to view the report in a pie chart format. |
|
The line chart format is not available for Discussion Forum Metrics reports. |
|
Click the view the report in a table format. |
Drop-down list |
|
Display |
|
Number of items to display |
Only available if you select to display Top or Bottom. |
Report Summary |
Click Reset Preferences to reset all report preferences to the defaults. |
Time Frame |
|
User Property |
|
Portals |
Click |
Grouping Options |
|
Refresh Data |
Click to refresh the data presented in the report. |