Analytics

Use the Analytics page to track and analyze WebCenter Portal traffic and usage.

The Analytics page is arranged in the following tabs:

Summary Metrics

The Summary Metrics tab reports on portal traffic, page views, and login metrics. It includes the following sections:

Traffic

The Traffic section provides a summarized view of common events in WebCenter Portal. Use the Traffic view to track application-wide events, such as portal views, page views, portlet views, logins, number of searches, wiki views, blog views, discussion forum views, and document views.

Click an icon to view this information in your selected format.

Element Description

Bar chart icon

Click to view in a bar chart format.

Pie chart icon

Click to view in a pie chart format.

Line chart icon

The line chart format is not available for Traffic reports.

Table icon

Click the view in a table format.

Display

  • All

  • Portals

  • Pages

  • Portlets

  • Logins

  • Searches

  • Wikis

  • Blogs

  • Discussion Forums

  • Documents

Report Summary

Click Reset Preferences to reset all report preferences to the defaults.

Time Frame

  • Date Range - Yesterday, Today, This Week, Last Week, This Month, Last Month, Last Three Months, Last Six Months, This Year, Last Year, Specify Date Range

  • From - only available if you select Specify Date Range

  • To - only available if you select Specify Date Range

User Property

  • Property

  • Operator - Contains or Does Not Contain

  • Value

Grouping Options

  • Group By - Time Interval or User Property

  • Interval - only available when grouping by Time Interval

  • Property - only available when grouping by User Property

Refresh Data

Click to refresh report data.

Pages

The Pages section tracks the number of page hits and unique users who have visited any portal page. Use this for a quick view of the most visited pages (top pages) and/or the least visited pages (bottom pages).

Element Description

Bar chart icon

Click to view in a bar chart format.

Pie chart icon

Click to view in a pie chart format.

Line chart icon

The line chart format is not available for Pages reports.

Table icon

Click the view in a table format.

Drop-down list

  • Hits

  • Unique Users

Display

  • Top

  • Bottom

  • All

  • Specify

Number of items to display

Available when you select Top or Bottom under Display.

Select

Click to select the pages to display metrics for. Use Ctrl+Click or Click+Shift+Click to select multiple pages. Available when you select Specify under Display.

Report Summary

Click Reset Preferences to reset all report preferences to the defaults.

Time Frame

  • Date Range - Yesterday, Today, This Week, Last Week, This Month, Last Month, Last Three Months, Last Six Months, This Year, Last Year, Specify Date Range

  • From - available when you select Specify Date Range

  • To - available when you select Specify Date Range

User Property

  • Property

  • Operator - Contains or Does Not Contain

  • Value

Additional Options

Include Home Portal Pages

Portals

Click Edit icon to filter the portals to include in the report. Use Ctrl+Click or Click+Shift+Click to select multiple portals.

Grouping Options

  • Group By - Time Interval or User Property

  • Interval - Available when grouping by Time Interval

  • Property - Available when grouping by User Property

Refresh Data

Click to refresh report data.

Logins

The Logins section reports the number of times users log in to WebCenter Portal. Use this view to see the total number of WebCenter Portal logins and/or the number of times unique users logged-in to WebCenter Portal.

Element Description

Bar chart icon

The bar chart format is not available for Logins reports.

Pie chart icon

The pie chart format is not available for Logins reports.

Line chart icon

The line chart format is not available for Logins reports.

Table icon

Click the view in a table format.

Drop-down list

  • Logins

  • Unique Users

Report Summary

Click Reset Preferences to reset all report preferences to the defaults.

Time Frame

  • Date Range - Yesterday, Today, This Week, Last Week, This Month, Last Month, Last Three Months, Last Six Months, This Year, Last Year, Specify Date Range

  • From - available when you select Specify Date Range

  • To - available when you select Specify Date Range

User Property

  • Property

  • Operator - Contains or Does Not Contain

  • Value

Grouping Options

  • Group By - Time Interval or User Property

  • Interval - only available when grouping by Time Interval

  • Property - only available when grouping by User Property

Refresh Data

Click to refresh the data presented in the report.

Portal Metrics

The Portal Metrics tab of the Analytics page provides reports for portal usage and response times.

The Portal Metrics tab includes the following sections:

Traffic

The Traffic section shows usage information for individual portals. Usage information includes the number of page hits, number of unique users, and the number of unique visits (multiple consecutive page views within the same portal during the same WebCenter Portal session is treated as one visit). Use this task flow to quickly see the most popular ­portals (top), and the least popular portals (bottom).

Element Description

Bar chart icon

Click to view in a bar chart format.

Pie chart icon

Click to view in a pie chart format.

Line chart icon

The line chart format is not available for Traffic reports.

Table icon

Click the view in a table format.

Drop-down list

  • Hits

  • Unique Users

  • Visits

Display

  • Top

  • Bottom

  • All

Number of items to display

Available when you select Top or Bottom under Display.

Report Summary

Click Reset Preferences to reset all report preferences to their defaults.

Time Frame

  • Date Range - Yesterday, Today, This Week, Last Week, This Month, Last Month, Last Three Months, Last Six Months, This Year, Last Year, Specify Date Range

  • From - available when you select Specify Date Range

  • To - available when you select Specify Date Range

User Property

  • Property

  • Operator - Contains or Does Not Contain

  • Value

Portals

Click Edit icon to filter the portals included in the report. Use Ctrl+Click or Click+Shift+Click to select multiple portals.

Grouping Options

  • Group By - Time Interval or User Property

  • Interval - available when grouping by Time Interval

  • Property - available when grouping by User Property

Refresh Data

Click to refresh report data.

Response Time

The Response Time section displays page performance information—average, minimum, or maximum response time—for individual portals over any time period you specify. Use this view to quickly see the slowest portals (bottom), and the fastest portals (top).

Element Description

Bar chart icon

Click to view in a bar chart format.

Pie chart icon

Click to view in a pie chart format.

Line chart icon

The line chart format is not available for Response Time reports.

Table icon

Click to view in a table format.

Drop-down list

  • Average Response Time

  • Minimum Response Time

  • Maximum Response Time

Display

  • Top

  • Bottom

  • All

Number of items to display

Only available if you select to display Top or Bottom.

Report Summary

Click Reset Preferences to reset all report preferences to the defaults.

Time Frame

  • Date Range - Yesterday, Today, This Week, Last Week, This Month, Last Month, Last Three Months, Last Six Months, This Year, Last Year, Specify Date Range

  • From - only available if you select Specify Date Range

  • To - only available if you select Specify Date Range

User Property

  • Property

  • Operator - Contains or Does Not Contain

  • Value

Portals

Click Edit icon to filter the portals to include in the report. Use Ctrl+Click or Click+Shift+Click to select multiple portals.

Grouping Options

  • Group By - Time Interval or User Property

  • Interval - only available when grouping by Time Interval

  • Property - only available when grouping by User Property

Refresh Data

Click to refresh the data presented in the report.

Portlet Metrics

The Portlet Metrics tab of the Analytics page provides reports for portlet views and response times.

The Portlet Metrics tab includes the following sections:

Traffic

The Traffic section displays portlet usage information—the number of portlet hits (the number of times a portlet is displayed) and number of unique users that access a portlet. Use this view to quickly see the most popular portlets (top), and the least popular portlets (bottom).

Element Description

Bar chart icon

Click to view the report in a bar chart format.

Pie chart icon

Click to view the report in a pie chart format.

Line chart icon

The line chart format is not available for Traffic reports.

Table icon

Click the view the report in a table format.

Drop-down list

  • Hits

  • Unique Users

Display

  • Top

  • Bottom

  • All

  • Specify

Number of items to display

Only available if you select to display Top or Bottom.

Select

Click to select which portlets to display metrics for. Use Ctrl+Click or Click+Shift+Click to select multiple portlets. Only available if you select Specify.

Report Summary

Click Reset Preferences to reset all report preferences to the defaults.

Time Frame

  • Date Range - Yesterday, Today, This Week, Last Week, This Month, Last Month, Last Three Months, Last Six Months, This Year, Last Year, Specify Date Range

  • From - only available if you select Specify Date Range

  • To - only available if you select Specify Date Range

User Property

  • Property

  • Operator - Contains or Does Not Contain

  • Value

Portals

Click Edit icon to filter the portals to include in the report. Use Ctrl+Click or Click+Shift+Click to select multiple portals.

Grouping Options

  • Group By - Time Interval or User Property

  • Interval - only available when grouping by Time Interval

  • Property - only available when grouping by User Property

Refresh Data

Click to refresh the data presented in the report.

Instances Traffic

The Instances Traffic section displays usage information—the number of portlet hits (the number of times a portlet is displayed) and number of unique users that access a portlet—for individual portlet instances. If the same portlet displays on several different pages, each placement is considered as a portlet instance. Use this view to quickly see the most popular portlet instances (top), and the least popular portlet instances (bottom).

Element Description

Bar chart icon

Click to view the report in a bar chart format.

Pie chart icon

Click to view the report in a pie chart format.

Line chart icon

The line chart format is not available for Instances Traffic reports.

Table icon

Click the view the report in a table format.

Drop-down list

  • Hits

  • Unique Users

Display

  • Top

  • Bottom

  • All

  • Specify

Number of items to display

Only available if you select to display Top or Bottom.

Select

Click to select which portlets to display metrics for. Use Ctrl+Click or Click+Shift+Click to select multiple portlets. Only available if you select Specify.

Report Summary

Click Reset Preferences to reset all report preferences to the defaults.

Time Frame

  • Date Range - Yesterday, Today, This Week, Last Week, This Month, Last Month, Last Three Months, Last Six Months, This Year, Last Year, Specify Date Range

  • From - only available if you select Specify Date Range

  • To - only available if you select Specify Date Range

User Property

  • Property

  • Operator - Contains or Does Not Contain

  • Value

Portals

Click Edit icon to filter the portals to include in the report. Use Ctrl+Click or Click+Shift+Click to select multiple portals.

Grouping Options

  • Group By - Time Interval or User Property

  • Interval - only available when grouping by Time Interval

  • Property - only available when grouping by User Property

Refresh Data

Click to refresh the data presented in the report.

Response Time

The Response Time section displays performance information—average, minimum, and maximum response time—for individual portlets. Use this view to quickly see the slowest portlets (bottom), the fastest portlets (top), and compare performance data. Portlet response times are important because there is often a direct link between page performance and the slowest portlets. When troubleshooting poor performance within a portal, it is important to identify the worst performing portlets.

Element Description

Bar chart icon

Click to view the report in a bar chart format.

Pie chart icon

Click to view the report in a pie chart format.

Line chart icon

The line chart format is not available for Response Time reports.

Table icon

Click the view the report in a table format.

Drop-down list

  • Average Response Time

  • Minimum Response Time

  • Maximum Response Time

Display

  • Top

  • Bottom

  • All

  • Specify

Number of items to display

Only available if you select to display Top or Bottom.

Select

Click to select which portlets to display metrics for. Use Ctrl+Click or Click+Shift+Click to select multiple portlets. Only available if you select Specify.

Report Summary

Click Reset Preferences to reset all report preferences to the defaults.

Time Frame

  • Date Range - Yesterday, Today, This Week, Last Week, This Month, Last Month, Last Three Months, Last Six Months, This Year, Last Year, Specify Date Range

  • From - only available if you select Specify Date Range

  • To - only available if you select Specify Date Range

User Property

  • Property

  • Operator - Contains or Does Not Contain

  • Value

Portals

Click Edit icon to filter the portals to include in the report. Use Ctrl+Click or Click+Shift+Click to select multiple portals.

Grouping Options

  • Group By - Time Interval or User Property

  • Interval - only available when grouping by Time Interval

  • Property - only available when grouping by User Property

Refresh Data

Click to refresh the data presented in the report.

Instances Response Time

The Instances Response Time section displays performance information—average, minimum, and maximum response time—for individual portlet instances. If the same portlet displays on several different pages, each placement is considered as a portlet instance. Use this view to quickly see the slowest portlet instances (bottom), the fastest portlet instances (top), and compare performance data.

Element Description

Bar chart icon

Click to view the report in a bar chart format.

Pie chart icon

Click to view the report in a pie chart format.

Line chart icon

The line chart format is not available for Response Time reports.

Table icon

Click the view the report in a table format.

Drop-down list

  • Average Response Time

  • Minimum Response Time

  • Maximum Response Time

Display

  • Top

  • Bottom

  • All

  • Specify

Number of items to display

Only available if you select to display Top or Bottom.

Select

Click to select which portlets to display metrics for. Use Ctrl+Click or Click+Shift+Click to select multiple portlets. Only available if you select Specify.

Report Summary

Click Reset Preferences to reset all report preferences to the defaults.

Time Frame

  • Date Range - Yesterday, Today, This Week, Last Week, This Month, Last Month, Last Three Months, Last Six Months, This Year, Last Year, Specify Date Range

  • From - only available if you select Specify Date Range

  • To - only available if you select Specify Date Range

User Property

  • Property

  • Operator - Contains or Does Not Contain

  • Value

Portals

Click Edit icon to filter the portals to include in the report. Use Ctrl+Click or Click+Shift+Click to select multiple portals.

Grouping Options

  • Group By - Time Interval or User Property

  • Interval - only available when grouping by Time Interval

  • Property - only available when grouping by User Property

Refresh Data

Click to refresh the data presented in the report.

Service Metrics

The Service Metrics tab of the Analytics page provides reports for search usage, documents, wikis, blogs, and discussions.

The Service Metrics tab includes the following sections:

Search Metrics

The Search Metrics section tracks searches performed within WebCenter Portal. Use this view to quickly see the most popular (top) and least popular (bottom) search phrases.

Element Description

Bar chart icon

Click to view the report in a bar chart format.

Pie chart icon

Click to view the report in a pie chart format.

Line chart icon

The line chart format is not available for Search Metrics reports.

Table icon

Click the view the report in a table format.

Display

  • Top

  • Bottom

  • All

Number of items to display

Only available if you select to display Top or Bottom.

Report Summary

Click Reset Preferences to reset all report preferences to the defaults.

Time Frame

  • Date Range - Yesterday, Today, This Week, Last Week, This Month, Last Month, Last Three Months, Last Six Months, This Year, Last Year, Specify Date Range

  • From - only available if you select Specify Date Range

  • To - only available if you select Specify Date Range

User Property

  • Property

  • Operator - Contains or Does Not Contain

  • Value

Grouping Options

  • Group By - Time Interval or User Property

  • Interval - only available when grouping by Time Interval

  • Property - only available when grouping by User Property

Refresh Data

Click to refresh the data presented in the report.

Document Metrics

The Document Metrics section tracks how often a document is accessed. Use this view to quickly see the most popular (top) and least popular (bottom) documents.

Note:

  • Documents in the Home Portal are included in this report.

  • If you have two different documents with the same name, they are treated as two separate documents. The metrics includes the parent folder for context.

Element Description

Bar chart icon

Click to view the report in a bar chart format.

Pie chart icon

Click to view the report in a pie chart format.

Line chart icon

The line chart format is not available for Document Metrics reports.

Table icon

Click the view the report in a table format.

Display

  • Top

  • Bottom

  • All

Number of items to display

Only available if you select to display Top or Bottom.

Report Summary

Click Reset Preferences to reset all report preferences to the defaults.

Time Frame

  • Date Range - Yesterday, Today, This Week, Last Week, This Month, Last Month, Last Three Months, Last Six Months, This Year, Last Year, Specify Date Range

  • From - only available if you select Specify Date Range

  • To - only available if you select Specify Date Range

User Property

  • Property

  • Operator - Contains or Does Not Contain

  • Value

Portals

Click Edit icon to filter the portals to include in the report. Use Ctrl+Click or Click+Shift+Click to select multiple portals.

Grouping Options

  • Group By - Time Interval or User Property

  • Interval - only available when grouping by Time Interval

  • Property - only available when grouping by User Property

Refresh Data

Click to refresh the data presented in the report.

Wiki Metrics

The Wiki Metrics section tracks how often wikis are accessed within WebCenter Portal. Use this view to quickly see the most popular (top) and least popular (bottom) wikis.

Element Description

Bar chart icon

Click to view the report in a bar chart format.

Pie chart icon

Click to view the report in a pie chart format.

Line chart icon

The line chart format is not available for Wiki Metrics reports.

Table icon

Click the view the report in a table format.

Drop-down list

  • Views

  • Unique Views

Display

  • Top

  • Bottom

  • All

Number of items to display

Only available if you select to display Top or Bottom.

Report Summary

Click Reset Preferences to reset all report preferences to the defaults.

Time Frame

  • Date Range - Yesterday, Today, This Week, Last Week, This Month, Last Month, Last Three Months, Last Six Months, This Year, Last Year, Specify Date Range

  • From - only available if you select Specify Date Range

  • To - only available if you select Specify Date Range

User Property

  • Property

  • Operator - Contains or Does Not Contain

  • Value

Portals

Click Edit icon to filter the portals to include in the report. Use Ctrl+Click or Click+Shift+Click to select multiple portals.

Grouping Options

  • Group By - Time Interval or User Property

  • Interval - only available when grouping by Time Interval

  • Property - only available when grouping by User Property

Refresh Data

Click to refresh the data presented in the report.

Blog Metrics

The Blog Metrics section tracks how often blogs are accessed within WebCenter Portal. Use this view to quickly see the most popular (top) and least popular (bottom) blogs.

Element Description

Bar chart icon

Click to view the report in a bar chart format.

Pie chart icon

Click to view the report in a pie chart format.

Line chart icon

The line chart format is not available for Blog Metrics reports.

Table icon

Click the view the report in a table format.

Drop-down list

  • Views

  • Unique Views

Display

  • Top

  • Bottom

  • All

Number of items to display

Only available if you select to display Top or Bottom.

Report Summary

Click Reset Preferences to reset all report preferences to the defaults.

Time Frame

  • Date Range - Yesterday, Today, This Week, Last Week, This Month, Last Month, Last Three Months, Last Six Months, This Year, Last Year, Specify Date Range

  • From - only available if you select Specify Date Range

  • To - only available if you select Specify Date Range

User Property

  • Property

  • Operator - Contains or Does Not Contain

  • Value

Portals

Click Edit icon to filter the portals to include in the report. Use Ctrl+Click or Click+Shift+Click to select multiple portals.

Grouping Options

  • Group By - Time Interval or User Property

  • Interval - only available when grouping by Time Interval

  • Property - only available when grouping by User Property

Refresh Data

Click to refresh the data presented in the report.

Discussion Forum Metrics

The Discussion Forum Metrics section tracks discussion forums within WebCenter Portal. Use this view to quickly see the most popular (top) and least popular (bottom) discussions.

Element Description

Bar chart icon

Click to view the report in a bar chart format.

Pie chart icon

Click to view the report in a pie chart format.

Line chart icon

The line chart format is not available for Discussion Forum Metrics reports.

Table icon

Click the view the report in a table format.

Drop-down list

  • Views

  • Unique Views

Display

  • Top

  • Bottom

  • All

Number of items to display

Only available if you select to display Top or Bottom.

Report Summary

Click Reset Preferences to reset all report preferences to the defaults.

Time Frame

  • Date Range - Yesterday, Today, This Week, Last Week, This Month, Last Month, Last Three Months, Last Six Months, This Year, Last Year, Specify Date Range

  • From - only available if you select Specify Date Range

  • To - only available if you select Specify Date Range

User Property

  • Property

  • Operator - Contains or Does Not Contain

  • Value

Portals

Click Edit icon to filter the portals to include in the report. Use Ctrl+Click or Click+Shift+Click to select multiple portals.

Grouping Options

  • Group By - Time Interval or User Property

  • Interval - only available when grouping by Time Interval

  • Property - only available when grouping by User Property

Refresh Data

Click to refresh the data presented in the report.