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Oracle® Server X5-8 Product Notes

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Updated: August 2021
 
 

System Sometimes Fails to Boot Solaris 11.2 (21044249)

When booting or rebooting Oracle Solaris 11.2 SRU10 or newer, the system might become unresponsive (hang).

  • During a normal boot, the system hangs just after it displays "All rights reserved" and before it displays "Hostname":

        SunOS Release 5.11 Version 11.2 64-bit  Copyright (c) 1983,
            2015, Oracle and/or its affiliates. All rights reserved. 
                   (Messages stop here)
             Hostname: myhostname 
      
  • In verbose boot mode (the -v kernel boot option) the system hangs when it brings the CPUs online. For example:

    SunOS Release 5.11 Version 11.2 64-bit
    Copyright (c) 1983, 2015, Oracle and/or its affiliates. All rights reserved.
    
    cpu0: x86 (chipid 0x0 GenuineIntel 306F4 family 6 model 63 step 4 clock 2600 MHz)
    cpu0: Intel(r) Xeon(r) CPU E7-8895 v3 @ 2.60GHz
    initialized cpu module 'cpu.generic' on chip 0 core 1 strand 0
    initialized model-specific module 'cpu_ms.GenuineIntel' on chip 0 core 1
    strand 0
    acpinex: cpu@2, cpudrv2
    /fw/sb@0/socket@0/cpu@2 (cpudrv2) online
    cpu1: x86 (chipid 0x0 GenuineIntel 306F4 family 6 model 63 step 4 clock 2600 MH)
    cpu1: Intel(r) Xeon(r) CPU E7-8895 v3 @ 2.60GHz
    cpu1 initialization complete - online
    (Messages stop here) 
      

Workaround

Use one of the following three options:

  • Reboot or power cycle the system. It might boot successfully.

  • Modify power management-related parameters and reboot:

    1. Add the following to /etc/system:

      set idle_cpu_no_deep_c=1

      set idle_cpu_prefer_mwait=0

    2. Enter the command: bootadm update-archive

    3. Reboot the system.

  • For a temporary solution or to start a non-booting system:

    • To boot into the kernel debugger, add -kd to the grub entry on the kernel line.

    • In the debugger, type:

      idle_cpu_no_deep_c/W 1

      idle_cpu_prefer_mwait/W 0

      :c