7 Using Oracle Integrated Lights Out Manager (ILOM)

Oracle Server X9-2 and Oracle Server X9-2L are shipped with the latest version of Oracle Integrated Lights Out Manager (ILOM). Oracle ILOM is system management firmware embedded on the service processor (SP). The SP provides management and monitoring capabilities for the server.

Refer to Oracle Integrated Lights Out Management (ILOM) 5.1 documentation at: Servers Documentation Systems Management

This section describes how to access and get started using Oracle ILOM for your server.

Connecting to Oracle ILOM

You can connect to Oracle ILOM using one of these methods:

For more information, refer to product information. Refer to Oracle Integrated Lights Out Manager (ILOM) 5.1 Documentation at: Servers Documentation Systems Management

Oracle ILOM Hardware and Interfaces

The following table lists the major components and interfaces of Oracle ILOM.

Component Function

Hardware

  • Embedded service processor (SP) chipset that monitors the status and configuration of components such as fans, processors, memory, PCIe devices, storage drives, and power supplies

  • Two back panel external connections: NET MGT port Ethernet connection and SER MGT port RJ-45 serial management connection

Interfaces

  • Web browser interface

  • Command-line interface (CLI), available over SSH or through a direct connection to the SER MGT port

  • SNMP v3 interface

Accessing Oracle ILOM

You can log in to the Oracle ILOM command-line interface (CLI) locally using the RJ-45 serial management port (SER MGT). You also can log in to the Oracle ILOM web interface or CLI remotely using one of the network ports on the server.

To log in to Oracle ILOM, follow these procedures:

To log out of Oracle ILOM, follow this procedure:

Log In to Oracle ILOM Using a Local Serial Connection

Note:

To enable first time login and access to Oracle ILOM, a default Administrator account and its password are provided with the system. To build a secure environment, change the default password (changeme) for the default Administrator account (root) after your initial login. If this default Administrator account has since been changed, contact your system administrator for an Oracle ILOM user account with Administrator privileges.

To prevent unauthorized access to Oracle ILOM, create user accounts for each user.

For procedures to change the root password and create user accounts, refer to Oracle Integrated Lights Out Manager (ILOM) Documentation at Servers Documentation Systems Management.

  1. Ensure that the server is cabled for a local serial connection to Oracle ILOM.
  2. Press Enter on the terminal device that is connected to the server.
  3. At the Oracle ILOM login prompt, type your user name, and press Enter.
  4. At the password prompt, type the password associated with your user name, and press Enter.

    Oracle ILOM displays a default command prompt (->), indicating that you successfully logged in.

Log In to Oracle ILOM Using a Remote Ethernet Connection

You can log in to the Oracle ILOM web interface or CLI remotely using one of the network ports on the server.

You need to know the IP address or host name of the service processor (SP) to log in to Oracle ILOM remotely. If you do not know the IP address of the SP, see Troubleshooting Oracle ILOM.

Note:

To enable first time login and access to Oracle ILOM, a default Administrator account and its password are provided with the system. To build a secure environment, change the default password (changeme) for the default Administrator account (root) after your initial login. If this default Administrator account has since been changed, contact your system administrator for an Oracle ILOM user account with Administrator privileges.

To prevent unauthorized access to Oracle ILOM, create user accounts for each user.

For procedures to change the root password and create user accounts, refer to Oracle Integrated Lights Out Manager (ILOM) Documentation at Servers Documentation Systems Management.

To improve response times, disable the web browser proxy server (if one is enabled).

  1. Ensure that the server is cabled for a remote network management connection to Oracle ILOM.
  2. Establish a connection to the Oracle ILOM web interface or the CLI.
    • To establish a connection to the Oracle ILOM web interface:

      1. Type the IP address of the server in the address field of your web browser and press Enter.

      2. On the Oracle ILOM login screen, type your user name and password, and click Log In.

      The Summary Information page appears, indicating that you successfully logged in to Oracle ILOM.


      Figure showing Oracle ILOM Summary screen.
    • To establish a connection to the Oracle ILOM CLI:

      1. From the command line, initiate a secure shell session, type:

        ssh username@hostname

        Where username is the user name of an Oracle ILOM account with Administrator privileges, and hostname is either the IP address or hostname (when using DNS) of the server SP.

        The Oracle ILOM password prompt appears.

        Password:
      2. At the Oracle ILOM password prompt, type your password and press Enter.

        For example:

        Password: changeme

        Oracle ILOM displays the default command prompt ->, indicating that you successfully logged in to the Oracle ILOM CLI.

Log Out of Oracle ILOM

See the following procedure to log out of the Oracle ILOM web interface or CLI.

  1. To end an Oracle ILOM session:
    • Oracle ILOM web interface – Click the Log Out button in the top-right corner of the screen.

    • From the Oracle ILOM CLI – Type exit at the CLI prompt.

      exit

Modifying Network Settings

This section provides information about the default network settings on the service processor (SP), and procedures for viewing and modifying those settings in Oracle ILOM:

The servers support dual-stack IPv4 and IPv6 settings, which enable Oracle ILOM to fully operate in an IPv4 or IPv6 network environment.

  • IPv4 configurations – DHCP is enabled by default, allowing a DCHP server on the network to automatically assign network settings to the service processor.

  • IPv6 configurations – IPv6 stateless auto-configuration is enabled by default, allowing an IPv6 router on the network to assign the network settings.

In a typical configuration, you accept the default settings. However, if you want to modify the service processor network settings, use the following procedures.

Modify Network Settings

When you use Oracle ILOM to deploy or manage the server, you can optionally modify the default network settings provided for the service processor (SP).

This procedure provides web interface and CLI instructions for viewing and modifying the network settings that are assigned to the SP.

  1. Log in to Oracle ILOM as an Administrator from the web interface or CLI.
  2. To modify the SP network settings, use either the Oracle ILOM web interface or CLI:
    • From the Oracle ILOM web interface:

      1. Click ILOM Administration → Connectivity → Network.

      2. Modify the settings on the Network Settings page, as required.

        For details, click the More Details link.

      3. Click Save.

        Note:

        All user sessions on the SP are terminated upon saving the IP network property changes. To log back in to Oracle ILOM, use the newly assigned service processor IP address.

    • From the Oracle ILOM CLI:

      1. To view the assigned IPv4 and IPv6 network settings on the SP, perform the following:

        For IPv4, type: show /SP/network

        For IPv6, type: show /SP/network/ipv6

      2. To view the descriptions about each IPv4 and IPv6 network property, perform the following:

        For IPv4, type: help /SP/network

        For IPv6, type: help /SP/network/ipv6

      3. To modify the IPv4 and IPv6 network properties on the SP, issue the set command.

        IPv4 Example:

        set /SP/network state=enabled|disabled pendingipdiscovery=static|dhcp pendingipaddress=value pendingipgateway=value pendingipnetmask=value

        IPv6 Example:

        set /SP/network/ipv6 state=enabled|disabled pending_static_ipaddress= value/subnet_mask_value pending_static_ipgatewayaddress=value

        Note:

        A dual-stack network connection is enabled when both the IPv4 and IPv6 State properties are set to enabled. By default, Oracle ILOM is factory-configured with network settings enabled for a dual stack (IPv4 and IPv6) network connection. If the IPv4 State property is enabled (SP/network state=enabled), and the IPv6 State property is disabled (SP/network state=disabled), Oracle ILOM supports an IPv4-only network connection.

      4. To commit the IPv4 and IPv6 pending network changes in Oracle ILOM, type:

        set /SP/network commitpending=true

      Note:

      All user sessions on the SP are terminated upon committing the IP network property changes. To log back in to Oracle ILOM, use the newly assigned service processor IP address.

Test the IPv4 or IPv6 Network Configuration

  1. Use either the Oracle ILOM web interface or CLI to test the IPv4 or IPv6 network configuration.
    • From the Oracle ILOM web interface:

      1. Click ILOM Administration → Connectivity → Network.

      2. On the Connectivity page, click the Tools button. The Network Tools dialog box appears.


        Figure showing the Network Configuration Test screen, from which you can issue a Ping or Ping6 test.
      3. In the Network Tools dialog box, in the Test Type list box, select Ping (for an IPv4 configuration) or Ping6 (for an IPv6 network configuration).

        If the test was successful, the message Ping of ip_address succeeded message appears below the Destination field in the Network Configuration Test screen.

      4. Type the IPv4 or IPv6 test destination address in the Destination field and click Test.

    • From the Oracle ILOM CLI:

      1. At the CLI prompt, type the show command to view the network test targets and properties.

        For example, the following output shows the test target properties:

        -> show
        /SP/network/test
        Targets:
        
        Properties:
        ping = (Cannot show property)
        ping6 = (Cannot show property)
        Commands:
        cd
        set
        show
      2. Use the set ping or ping6 command to send a network test from the device to a network destination specified in the following table.

        Property Set Property Value Description

        ping

        set ping=<IPv4_address>

        Type the set ping=command at the command prompt followed by the IPv4 test destination IPv4 address. For example:-> set ping=192.168.10.106

        Ping of 192.168.10.106 succeeded

        ping

        set ping6=<IPv6_address>

        Type the set ping6=command at the command prompt followed by the IPv6 test destination IPv6 address. For example:-> set ping6=2001::db8:5dff:febe:5000

        Ping of 2001::db8:5dff:febe:5000 succeeded

Redirecting the Host Console Using Oracle ILOM

Use Oracle ILOM Remote System Console Plus to remotely redirect a host server desktop or a host server storage device.

Connecting to the host console through Oracle ILOM enables you to perform actions as if you were at the host. Connect to the host to perform the following tasks:

  • Access the server BIOS Setup Utility remotely

  • Install an operating system on the server

  • Configure an operating system on the server

  • Configure or install other software on the server

Oracle ILOM Remote System Console Plus supports a full-control console video session for a primary user and view-only console video sessions for all other signed-in users. By default, a maximum of four video redirection sessions can be launched from the Oracle ILOM web interface. To prevent other signed-in video session users on the SP from viewing confidential data, you can set the Maximum Client Session Count property to 1 on the KVMS page in the Oracle ILOM web interface.

For instructions, see the following sections:

Set the Mouse Mode

In Oracle ILOM, you can set the Mouse Mode property to optimize mouse movement in the Oracle ILOM Remote System Console Plus. The mouse mode can be set to either Absolute or Relative and must be set according to the requirements of the operating system that you are using to connect to Oracle ILOM.

Read the following guidelines to determine the appropriate mouse mode for your system.

Operating Systems Mouse Mode

Windows Server

Absolute

Oracle Linux

Absolute

Oracle VM

Not applicable

VMware ESXi Software

Not applicable

For more information about selecting a mouse mode, refer to Oracle Integrated Lights Out Manager (ILOM) Documentation at Servers Documentation Systems Management Oracle ILOM Administrator's Guide for Configuration and Maintenance.

To set the mouse mode, perform the following steps:

  1. Log in to the Oracle ILOM web interface.
  2. Navigate to the Remote Control → KVMS page, and then select a mouse mode from the Mouse Mode drop-down list.
  3. Click Save.

Redirect Host Server Desktop or Storage Devices

Before you begin, ensure that the following requirements are met:

  • The following user credentials are required:

    • Console (c) user role privileges are required to use Oracle ILOM Remote System Console Plus.

    • A user account on the host server is required to log in to the redirected host desktop.

    • To exclusively control the storage media from the Oracle ILOM System Remote Console Plus application, you must have root privileges on a Linux client or root administrator privileges on a Windows client.

  • The mouse mode is set correctly (see Set the Mouse Mode).

  • Java Runtime Environment (JRE) 7, 1.3.1 or later is installed. For IPv4 networks, a 32-bit or 64-bit JDK is required. For IPv6 networks, a 32-bit or 64-bit Java Development Kit (JDK) 170636 or higher is required.

  • The remote management client is connected to a network that has access to one of the Ethernet management ports on the server.

To launch the Oracle ILOM Remote System Console Plus application, follow these steps:

  1. Log in to the Oracle ILOM web interface.
  2. To launch the Oracle ILOM Remote System Console Plus application, click Remote Control → Redirection, and click the Launch Remote Console button.

    The following events can occur:

    • If this is the first time launching the Oracle ILOM Remote System Console Plus application, a prompt to launch the Java web start program appears. Follow the instructions provided in the prompt to continue launching the Oracle ILOM Remote System Console Plus application.

    • If your system does not meet the Java security requirements for launching Oracle ILOM Remote System Console Plus, a Java error message appears. Follow the instructions provided in the Java error message to launch the Oracle ILOM Remote System Console Plus application.

    • The Oracle ILOM Remote System Console Plus window for video redirection appears.

    • The redirected video console displays the remote host server in its present state. For example, if the host server is powering on, a set of boot messages appears in the video console.

    • When a prompt for logging in to the host server appears, type your user credentials for the remote host server.

      For additional details about launching the Oracle ILOM Remote System Console Plus application, click the More Details link on the Redirection web page.

    Note:

    Full-control user mode is automatically enabled for the primary user. View-only user mode is automatically enabled for all subsequent signed-in session users.

  3. To take full-control or relinquish full-control of the current redirection session in the KVMS menu, click one of the following options:
    • Take Full-Control

      A view-only user can choose to take full-control of the redirection session and force the existing primary user to view-only mode.

    • Relinquish Full-Control

      A primary user can relinquish full-control privileges for the current redirection session and switch to view-only mode.

  4. To redirect storage media, perform the following actions:
    1. Verify that you have full-control privileges for the redirection session.

      If you do not have full-control privileges, in the KVMS menu click Take Full-Control. If you are the primary user with full-control privileges, the option for Take Full-Control is disabled in the KVMS menu.

    2. Click Storage in the KVMS menu.
    3. To add a storage image (such as a DVD image) to the Storage Device dialog box, click Add.
    4. Browse to the image file that you want to add, and click Select.
    5. To redirect storage media, select a storage media entry in the Storage Device dialog box, and click Connect.

      The Oracle ILOM Remote System Console Plus application must have exclusive control of the storage device before it can establish a redirection connection to the storage device.

      After establishing a connection to the device, the label on the Connect button in the Storage Device dialog box changes to Disconnect.

    6. To stop a storage media redirection session, select the storage media entry in the Storage Device dialog box, and click Disconnect.
    7. To remove a storage media entry listed in the Storage Device dialog box, click the storage media entry, and click Remove.
  5. To exit the Oracle ILOM Remote System Console Plus, click Exit in the KVMS menu.

    For more information about using Oracle ILOM Remote System Console Plus, refer to the Oracle ILOM Administrator's Guide for Configuration and Maintenance at https://www.oracle.com/goto/ilom/docs .

Access Serial Remote Host Console

Before you access the host console, you can configure properties in Oracle ILOM to make the serial host console easier to view and to enable logging. Refer to the Oracle ILOM Administrator's Guide for Configuration and Maintenance at https://www.oracle.com/goto/ilom/docs .

This procedure describes how to access the host console remotely. To connect to the host console locally, see Log In to Oracle ILOM Using a Local Serial Connection.

  1. Log in to the Oracle ILOM CLI using an account with Administrator privileges.
  2. At the Oracle ILOM command prompt (->), type: start /HOST/console
    -> start /HOST/console

    The serial console output appears on the screen.

    Note:

    If the serial console is in use, stop and restart it using the stop /HOST/console command followed by the start /HOST/console command.

  3. To return to the Oracle ILOM console, press Esc and then press Shift 9 to enter the open parenthesis ( character.

Troubleshooting Oracle ILOM

This section addresses two issues that might occur on the Oracle ILOM service processor (SP):

  • You need to reset the Oracle ILOM SP to complete an upgrade or to clear an error.

    Resetting the server SP automatically disconnects any current Oracle ILOM sessions and renders the SP unmanageable until the reset process is complete.

  • As the system administrator, you forgot the root account password and need to recover it.

Note:

x86 Delay BIOS Firmware Option can cause a longer reset and multiple reboots during server BIOS upgrades. If the server has a pending BIOS upgrade, a routine reset will take longer to complete. The pending BIOS upgrade will cause the server to power cycle and reboot several times. This is expected behavior. If the upgrade includes an FPGA update, the process can take as long as 26 minutes to complete.

A pending BIOS upgrade exists when both of these conditions are true: You updated the BIOS and SP firmware using Oracle ILOM. During the Oracle ILOM firmware update process, you selected Delay BIOS Upgrade.

For instructions to address each issue, see the following sections:

Reset the Service Processor Using Oracle ILOM

  1. If the Oracle ILOM service processor (SP) becomes unresponsive, use one of the following methods to reset the SP:
    • From the Oracle ILOM command-line interface (CLI), type: reset /SP

      ->reset /SP
    • From the Oracle ILOM web interface, click Administration → Maintenance → Reset SP.

    Note:

    Resetting the Oracle ILOM SP disconnects your current Oracle ILOM session. You must log in again to resume working in Oracle ILOM.

Reset the Service Processor From the Server Back Panel

If the Oracle ILOM SP stops running and you cannot reset it using the Oracle ILOM web interface or the Oracle ILOM CLI, use the following procedure to reset the SP from the server back panel.

  1. Using a non-conducting stylus, press the Reset SP pinhole button located on the server back panel.

    The stylus must be non-conductive with a diameter no more than 1.5 mm. To depress the pinhole button, the stylus must reach 6.5 mm into the chassis. Care must be taken to not over penetrate into the chassis, or probe the sensitive electrical components near the button.

    Caution:

    Using a conductive tool, such as a metal paper clip or graphite pencil, can cause a short that can cause an immediate host power off, and/or circuit damage.

    Oracle Server X9-2:


    Figure showing the location of the Oracle Server X9-2 SP Reset pinhole button.

    Oracle Server X9-2L:


    Figure showing the location of the Oracle Server X9-2L SP Reset pinhole button.
    Callout Description

    1

    SP Reset pinhole button

  2. After the SP reboots, log in again to continue working in Oracle ILOM.

Recover the Root Account Password

System administrators can recover the preconfigured Oracle ILOM local root account or the password for the local root account by using the preconfigured Oracle ILOM default password.

To recover the root account password, you need a local serial management port (SER MGT) connection to Oracle ILOM. If the Physical Presence State is enabled (default) in Oracle ILOM, you must prove that you are physically present at the server.

To recover the root account password, perform these steps:

  1. Establish a local serial management connection to Oracle ILOM and log in to Oracle ILOM using the default user account.

    For example: hostname login: default

    Press and release the physical presence button

    Press return when this is completed...

  2. To prove physical presence at the server, press the Locate button on the server front panel.
  3. Return to your serial console and press Enter.
  4. At the Oracle ILOM prompt, type the password for the default user account: defaultpassword.
  5. Reset the account password or re-create the root account.

    Refer to Servers Documentation Systems Management Oracle Integrated Lights Out Manager (ILOM) Documentation Oracle ILOM Administrator's Guide for Configuration and Maintenance "Configuring Local User Accounts".

    Note:

    To enable first time login and access to Oracle ILOM, a default Administrator account and its password are provided with the system. To build a secure environment, change the default password (changeme) for the default Administrator account (root) after your initial login. If this default Administrator account has since been changed, contact your system administrator for an Oracle ILOM user account with Administrator privileges.

    To prevent unauthorized access to Oracle ILOM, create user accounts for each user.

    For procedures to change the root password and create user accounts, refer to Oracle Integrated Lights Out Manager (ILOM) Documentation at Servers Documentation Systems Management.