Troubleshoot a Failed Trap Channel Test
The Trap Channel test requests that the library send a test trap (13) to the STA server. If the test fails, STA indicates the date and time when the last trap or inform was received.
If the test fails or indicates Unknown
, one or more of
the following issues could be the cause:
- The library firmware does not support the test trap.
- STA is not properly configured as a trap recipient on the library.
- If you recently upgraded to STA 2.0.x or above, the STA server's IP address is not specified in the connection details for the library.
Use this procedure to diagnose and resolve the issues.