7 Troubleshooting

This section describes how to solve issues that may arise when using the Oracle GoldenGate Enterprise Manager Plug-In.

Topics

7.1 Correcting ADFC Error on Windows 64-Bit Machines

Selecting a target from the Oracle GoldenGate Enterprise Manager Plug-In home page may cause an ADFC exception on Windows 64-bit machines. To correct this issue, execute following command:

emctl load policies -plugin_id "oracle.fmw.gg" -policies_file 
"middleware_home/plugins/goldengate_plugin_home
/metadata/security/jaznpolicy/jazn-data.xml"

Note:

middleware_home is where you installed Oracle Fusion Middleware products.

7.2 Locating EM Log Files

Following are the EM log files that can help you with troubleshooting the Oracle GoldenGate Enterprise Manager Plug-In.

Discovery related error details log file: ogg_so_logs.log.0

This file is in the $AGENT_STATE_DIR/sysman/emd/ directory.

The ogg_so_log file contains discovery related errors, details about execute commands, and report/discard/config file operations. If there are any errors while the EM Agent connects with JAgent, the information is logged in this file.

For example:

/scratch/prod/view_storage/prod_em4_2/work/agentStateDir/sysman/emd/ogg_so_l ogs.log.0

EM Agent error details log file: emagent.log

This file is in the $AGENT_STATE_DIR/sysman/log/ directory. For example:

/scratch/prod/view_storage/prod_em4_2/work/agentStateDir/sysman/log/gcagent.log

Oracle GoldenGate Enterprise Manager Plug-In user interface error details log file: emoms.log

This file is in the $T_WORK/ user_projects/domains/EMGC_DOMAIN/servers/EMGC_OMS1/sysman/log/ directory. For example:

$oracle/work/user_projects/domains/EMGC_DOMAIN/servers/EMGC_OMS1/sysman/log/emoms.log

Oracle Management Services log file: EMGC_OMS1.out

This file is in the $T_WORK/user_projects/domains/EMGC_DOMAIN/servers/EMGC_OMS1/logs/ directory. For example:

/net/slczqy/scratch/prod/view_storage/prod_em4_2/work/user_projects/domain s/EMGC_DOMAIN/servers/EMGC_OMS1/logs/EMGC_OMS1.out