Adding an email notification rule

1.         Click Settings, and click Manage Topic Workflow Configurations.

The Manage Topic Workflow Configurations page appears.

2.         Click the row menu (Row menu), and click Manage Email Notification Rules.

The Manage Email Notification Rules page appears.

3.         To create a rule, click Add Email Notification Rule.

The Add Email Notification Rule page appears.

4.         Type the rule name in the Notification rule name text field.

5.         From the Notification reason drop-down list, select the type of activity that triggers the notification. For more information, see Field descriptions—Manage Email Notification Rules page.

6.         From the Send to list, select the recipient names. For more information, see Field descriptions—Manage Email Notification Rules page.

7.         Type a subject for email messages generated for the selected reason.

You can include field variables in this subject. When the message is generated, the current values replace the field variables of the referenced fields.

Note: You must provide a message subject in order to save the email notification rule.

8.         Type the message text.

You can include field variables in this text. When the message is generated, the current values replace the field variables of the referenced fields.

9.         To insert a field variable, click Show Fields.

Before including fields in the message subject or message text, ensure that the resulting emails will not contain sensitive or confidential information.

Note: When you select a field variable, it is inserted at the position of the cursor.

10.      Click OK.

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