Manage Email Notification Rules page
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On the Manage Email Notification Rules page, you can add, modify, and delete email notification rules.
General activities
The following links appear at the top of the page and affect the entire page:
The Notification Reason filter appears at the top of the page and affects the email notification rules table.
Row-specific activities
The following menu options are available from the row menu, located in the leftmost column of the table, and affect an individual row in the table:
Field descriptions—Manage Email Notification Rules page
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ID
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Email notification rule identifier.
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Rule Name
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Email notification rule name.
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Notification Reason
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The following activities initiate an automated email:
- Topic Added—A new topic is created.
- Topic Deleted—A topic is deleted.
- Topic Modified—A topic is modified.
- Topic Field Modified—A topic field is modified.
- Topic State Changed—The workflow state of a topic changes.
- Topic Assignment Changed—A topic assignment changes.
- Action Added—An action is added to a topic.
- Action Deleted—An action is deleted.
- Action Modified—An action is modified.
- Action Field Modified—An action field is modified.
- Action State Changed—The workflow state of an action changes.
- Action Assignment Changed—An action assignment changes.
- Email Reminder—Daily, at a time specified in Site Options.
Multiple rules can be defined for each email notification reason.
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Message Subject
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Email subject line.
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Message Text
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Email text.
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Send To
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Message recipients:
- Work Team Members—All members of the work team, or teams that can view the topic.
- Assigned User—User who is currently assigned to the topic or action
- Previous Assigned User—User who was previously assigned to the topic.
- Individual users—Enabled users in login group, regardless of topic visibility. Users must have an email address associated with their username.
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