What if...

Previous Topic

Next Topic

Book Contents

What if...

In this chapter

I can't reset my password

The link in my reset password email doesn't work

I didn't receive an email when I reset my password

I can't enter data

I can't edit data in a section on a form

I can't edit a form, visit, or case report book

I didn't delete an item in a dynamic grid section, but the item's data is crossed out

I can't see the study documentation

I accidentally entered the wrong user name or password when I signed a form

Data changes after I sign

My answer to a query results in another query

I can't log in to my SSO account with the temporary password

I forget my SSO user name

I forget my SSO password

I completed my training, but I didn't get an email with the study URL

I tried to log into my study, but the screen is blank
Send Feedback