A custom object is an object that has been created by a customer. It can be modeled after any standard object, or it can be entirely unique. It can either be a standalone object or it can be the child of an existing standard object.
Follow these instructions to create custom objects in the RightNow Cx server.
Once a custom object has been created, you can select the object against which to perform operations on the Operations page.
Figure 4-4 Example of a Custom Object Schema