24 Working with Announcements

Announcements offer a quick, convenient way to create and broadcast messages instantly or at a specified future date. Portal managers provide access to the Announcements view or page (console) for portal members.

Permissions:

This chapter is intended for WebCenter Portal users who want to view, create, and manage portal announcements. To perform the tasks in this chapter, you need one or more of the following portal-level permissions:

  • Create, Edit, and Delete Announcements

  • Create and Edit Announcements

  • View Announcements

Note:

Tasks discussed in this chapter are not available if announcements are not enabled and exposed. The portal manager adds and configures announcements, as described in Adding Announcements to a Portal in Oracle Fusion Middleware Building Portals with Oracle WebCenter Portal.

Topics:

24.1 About Announcements

WebCenter Portal provides the ability to post announcements about important activities and events to all authenticated users. For example, an application specialist can announce the availability of a new feature or the plan to take a portal offline temporarily for maintenance or the system administrator can announce the plan to shut down WebCenter Portal for maintenance.

Announcements are integrated with many other features, such as the Activity Stream, RSS, and instant messaging and presence, and you can link announcements to other assets. For example, if your company is announcing a new product, you can link from the announcement directly to a discussion forum, where potential customers can ask other customers about the product.

Announcements are limited to the portal where you create them. In the Home portal, announcements are for the WebCenter Portal (or application-wide), and are available to all logged-in (authenticated) users.

24.2 Working with Announcements

The Announcements page (or console), or the Announcements - Quick View and Announcements viewer on a page can display announcements.

You can also manage announcements using the Announcement Manager. Click the Open Announcement Manager icon to manage announcements.

The Announcements - Quick View includes numerous parameters to customize your view. For example, portal managers can remove the link to the Announcement Manager. This lets you view announcements where manage controls are not needed. Users can view 10 announcements by default, but you can change this number and change how much of the announcement is displayed. The More Announcements link opens a separate window, containing the complete list of all announcements with pagination behavior. This is called the Extended Quick View (or Extended Mini View).

Depending on the privileges you have on the page, you can perform some or all tasks described in this topic:

  • Note:

    If participants have Create, Edit, and Delete Announcements permissions, they can edit any announcement in the portals in which they have access. If they have Create and Edit Announcements permissions, they can edit only those announcements that they created.

  • Delete announcements—Discussions server system administrators in the Home portal and portal managers.

  • Delete announcements—Discussions server system administrators in the Home portal and portal managers. For more information, see Deleting an Announcement.

    Note:

    If participants have Create, Edit, and Delete Announcements permissions, they can delete any announcement in the portals in which they have access. If they have Create and Edit Announcements permissions, they can delete only those announcements that they created.

24.2.1 Working with Announcements

Announcements not only provides the tools to create, edit, and delete announcements, it also provides controls for determining when an announcement is published and when it expires. When an announcement expires, the announcement is removed from the list. You can use the Show lists to personalize your view of announcements. After you create an announcement, you are offered the option to mail or link the announcement to other assets.

Depending on the privileges you have on the page and whether announcements are configured in WebCenter Portal or the individual portal, you may see only a subset of these options in the Announcement Manager. For example, the Delete icon is displayed only to users with Create, Edit, and Delete Announcements privilege to delete all announcements, or Create and Edit Announcements to delete only the announcements that the user creates.

This section provides information about viewing, creating, and managing announcements.

This section includes the following topics:

24.2.1.1 Viewing Announcements

To view announcements, either:

  • Go to the Announcements view on a page, or navigate to the Announcement console on the Announcements page.

Note:

The way you access announcements depends on how the portal is designed. The portal manager might also provide you with a pretty URL to access the page.

To expose the Announcements page to all portal members, the portal manager needs to add the page link to the portal navigation, as described in Adding an Existing Page to the Portal Navigation in Oracle Fusion Middleware Building Portals with Oracle WebCenter Portal. For a page to show in portal navigation, the Visibility check box for the page must also be selected. For more information, see Showing or Hiding a Page in the Portal Navigation in Oracle Fusion Middleware Building Portals with Oracle WebCenter Portal.

Figure 24-1 shows the announcements console on the Announcements page.

Figure 24-1 Announcement Console on an Announcements Page

Description of Figure 24-1 follows
Description of "Figure 24-1 Announcement Console on an Announcements Page"

Figure 24-2 shows announcements in the Announcements - Quick View viewer on a page.

Figure 24-2 Announcements in the Announcements - Quick View on a Page

Description of Figure 24-2 follows
Description of "Figure 24-2 Announcements in the Announcements - Quick View on a Page"

24.2.1.2 Adjusting Your View of the Announcements

You can customize your own view of announcements, which does not affect the view of other users. All users who can view announcements can customize it.

A Show list provides options for displaying only those announcements that were created within a selected time range. Choose from displaying all announcements to displaying only those created today, since yesterday, and so on—up to 30 days. For example, you may select the option Today from the Show menu, and only those announcements posted today display.

Another Show list provides options to display current, future, or expired announcements.

To adjust your view of announcements:

  1. Go to the portal page that contains the Announcements view.
  2. Click the Show drop-down list and select from the listed display options (Figure 24-3).

    Figure 24-3 Show Menu for Announcements

    Description of Figure 24-3 follows
    Description of "Figure 24-3 Show Menu for Announcements"

    Select from one of the following options:

    • All—Displays all available announcements

    • Today—Displays only today's announcements

    • Since Yesterday—Displays today's and yesterday's announcements

    • Last 7 Days—Displays all announcements from the last seven days

    • Last 30 Days—Displays all announcements from the last 30 days

    The Announcements view refreshes and displays the announcements that match your selection. If the view does not refresh, click the Refresh icon.

  3. Select from the other drop-down list to show active, future, or expired announcements (Figure 24-4).

    Figure 24-4 Active, Future or Expired Announcements

    Description of Figure 24-4 follows
    Description of "Figure 24-4 Active, Future or Expired Announcements"

    Table 24-1 shows the different combinations of announcement you can view from the Show list for viewing announcements.

    Table 24-1 Announcements Displayed Based on Show List

    Days Range Announcement Type Display Result

    All

    Active

    All announcements as of today

    Today

    Active

    All announcements with a start date of today

    Since Yesterday

    Active

    All announcements with a start date as of yesterday

    Last 7 Days

    Active

    All announcements for the last seven days

    Last 30 Days

    Active

    All announcements for the last 30 days

    All

    Future

    All announcements scheduled for a later date

    Today

    Future

    All announcements scheduled for a later date

    Since Yesterday

    Future

    All announcements scheduled for a later date

    Last 7 Days

    Future

    All announcements scheduled for a later date

    Last 30 Days

    Future

    All announcements scheduled for a later date

    All

    Expired

    All expired announcements

    Today

    Expired

    No announcements

    Since Yesterday

    Expired

    All expired announcements as of yesterday

    Last 7 Days

    Expired

    All expired announcements for the last seven days

    Last 30 Days

    Expired

    All expired announcements for the last 30 days

24.2.1.3 Creating an Announcement

Create an announcement to distribute information to all members of WebCenter Portal or a single portal in one operation. For example, if you are the system administrator and want to shut down WebCenter Portal for maintenance, you can create an announcement to inform all WebCenter Portal users about the down time, or if you want to post an announcement for an individual portal for its members to view, you can create an announcement just for that portal. On the publication date you specify, while creating the announcement, the announcement appears in the Announcements view and Announcements - Quick View, and on the Activity Stream.

All portal members who have Create, Edit, and Delete Announcements or Create and Edit Announcements permissions can create announcements.

To create a new announcement:

  1. Access the Announcements view, access the Announcements console, or open the Announcement Manager from the Announcements - Quick View.

    See Viewing Announcements for more information.

  2. Click Create.

    Figure 24-5 Create an Announcement

    Description of Figure 24-5 follows
    Description of "Figure 24-5 Create an Announcement"

    The Create Announcement dialog opens.

    Figure 24-6 Create Announcement Dialog

    Description of Figure 24-6 follows
    Description of "Figure 24-6 Create Announcement Dialog"
  3. In the Subject field, enter a title for the announcement.
  4. In the message body text box, enter the text of the announcement.

    Use the rich text editor to style the announcement with colors, special fonts, images, and so on. For information about rich text editor controls, see the online help.

  5. For Announcement Active Date, select from one of the following options:
    • Make Active Now — To post the announcement immediately (the default option)

    • Make Active on Specific Date — To select a date to post the announcement

      Click the Select Date icon to the right of the text field to open the Select Date picker, select a date or navigate to the appropriate month and date to select it.

      If a later date is selected and mail is configured for notifications, then the notification mail is delivered at a later date, provided the servers are not restarted.

      Figure 24-7 Select Date Picker Calendar

      Description of Figure 24-7 follows
      Description of "Figure 24-7 Select Date Picker Calendar"

      After you select a date, the calendar closes.

  6. Under Announcement Expire Date, select from one of the following options:
    • Never Expires — To post the announcement indefinitely (the default option)

    • Expire After Days — To specify the number of days the announcement is active

      Enter the number of days to display the announcement.

    • Expire on a Specific Date — To set the date to expire and remove the announcement from the list

      Click the Select Date icon next to the text field to open the Select Date picker.

      Figure 24-8 Select Expiration Date Calendar

      Description of Figure 24-8 follows
      Description of "Figure 24-8 Select Expiration Date Calendar"

      In the calendar, only those dates after the active date are enabled for selection.

  7. Click Create to create the announcement.

    If you selected to post the announcement immediately, then the new announcement appears in the following locations: in any Announcements view included on a page, on the Activity Stream, and at the top of the list of announcements in the Announcements - Quick View.

24.2.1.4 Editing Announcements

After you have created an announcement, you easily can modify it. For example, if the details of an announcement change, or you want to change the font or color of the announcement text, you can quickly make these changes. You can change an announcement's title, content and expiration date. However, you cannot change its publication date, which is the date on which the announcement is made active (Announcement Active Date).

Note:

To change an announcement's publication date, you must delete the announcement, and re-create it with the correct publication date.

You can edit an announcement only if you created that announcement or have been granted privileges to do so. If you have Create, Edit, and Delete Announcements permissions, you can edit any announcement in the portals in which you have access. If you have Create and Edit Announcements permissions, you can edit only those announcements that you created. Typically, portal managers have privileges to edit all announcements in the Announcements view.

To edit an announcement:

  1. Access the Announcements view, access the Announcements console, or open the Announcement Manager from the Announcements - Quick View.
  2. Click the Edit Announcement icon for the announcement you want to edit.

    Notice that the Edit Announcement icon appears in the announcements that were created by the logged in user; the icon does not appear with those announcements that were created by other users (unless the user has Create, Edit, and Delete Announcements permissions).

    Figure 24-9 Edit Announcement Icons

    Description of Figure 24-9 follows
    Description of "Figure 24-9 Edit Announcement Icons"

    The Edit Announcement dialog opens.

  3. Make the changes you want to the announcement. For example, you can change the text of the announcement, or modify its look and feel.

    The Edit Announcement dialog provides rich text editor controls for styling announcement text. For information on rich text editor controls, see the online help.

    You can change an announcement's title and content, and also its expiration date. However, you cannot change its publication date.

  4. Click Save to save your changes and close the dialog.

24.2.1.5 Deleting an Announcement

You can delete an announcement only if you created that announcement or have been granted privileges to do so. If you have Create, Edit, and Delete Announcements permissions, you can delete any announcement in the portals in which you have access. If you have Create and Edit Announcements permissions, you can delete only those announcements that you created. Typically, portal managers have privileges to delete all announcements in the Announcements view.

To delete an announcement:

  1. Access the Announcements view, access the Announcements console, or open the Announcement Manager from the Announcements - Quick View.

    See Viewing Announcements for more information.

  2. Click the Delete Announcement icon for the announcement you want to delete (Figure 24-10).

    Notice that the Delete Announcement icon appears next to the announcements created by the logged in user; the icon does not appear with those announcements that were created by other users (unless the user has Create, Edit, and Delete Announcements permissions).

    Figure 24-10 Delete Announcement Icon on an Announcement View

    Description of Figure 24-10 follows
    Description of "Figure 24-10 Delete Announcement Icon on an Announcement View"

    A Delete Announcement confirmation dialog displays.

  3. In the Delete Announcement confirmation dialog, click Delete to delete the announcement and close the dialog.

    The selected announcement is removed from the announcements view and the Activity Stream.

24.2.2 Working with the Announcements - Quick View

The Announcements - Quick View is essentially a viewer for convenient access to current announcements. More robust features, for such actions as creating and editing announcements, are offered in the Announcements view (see Viewing Announcements).

By default, announcements in the Announcements - Quick View show announcement titles as links. But portal managers can configure it to display only announcement titles, titles with some amount of content, or only content.

Note:

The Announcements - Quick View might not be available in the portal if the view has not been added to a page by your portal manager.

This section includes the following topics:

24.2.2.1 Viewing Announcements in the Quick View

The Announcements - Quick View provides a read-only view of announcements.

To view announcements in an Announcements - Quick View:

  1. In the Announcements - Quick View, click the announcement you want to view (Figure 24-11).

    Figure 24-11 Announcements - Quick View

    Description of Figure 24-11 follows
    Description of "Figure 24-11 Announcements - Quick View"

    The announcement details display in the Announcement dialog (Figure 24-12). Similar to the announcement content displayed in the Announcements view, this dialog displays content with all the formatting that was applied to it.

    Figure 24-12 Announcement Accessed from Quick View

    Description of Figure 24-12 follows
    Description of "Figure 24-12 Announcement Accessed from Quick View"
  2. Click Close to exit the dialog.

24.2.2.2 Managing Announcements in the Quick View

You can manage announcements in the Announcements - Quick View with the Announcement Manager. The Announcement Manager provides the functionality that is available in the Announcements view.

System administrators can remove the link to the Announcement Manager. If your system administrator allows this functionality, then you can see the Open Announcement Manager icon (Figure 24-13). The Announcement Manager lets you create, edit, delete, (only if you have the permissions to create and edit, or create, edit, and delete) mail, and link announcements. For more information, see Working with Announcements.

Figure 24-13 Open Announcement Manager Icon

Description of Figure 24-13 follows
Description of "Figure 24-13 Open Announcement Manager Icon"

24.2.3 Sending Mail from an Announcement

Each announcement has an associated Send Mail icon, which appears when you open an announcement in the Announcements - Quick View, or when you view an announcement from the announcements view.

Figure 24-14 shows the Send Mail icon available when you open an announcement from Announcements - Quick View.

Figure 24-14 Send Mail Icon in an Announcement Opened from Announcements - Quick View

Description of Figure 24-14 follows
Description of "Figure 24-14 Send Mail Icon in an Announcement Opened from Announcements - Quick View"

Figure 24-15 shows the Send Mail icons that are available in an announcement view.

Figure 24-15 Send Mail Icons in an Announcement View

Description of Figure 24-15 follows
Description of "Figure 24-15 Send Mail Icons in an Announcement View"

Click the Send Mail icon to initiate a mail message containing the announcement text, location, author, and date it was created. This feature makes it easy for you to communicate interesting announcements to others.

The system administrator determines the mail client to use with the Send Mail icon. If a local mail client was set up, then a plain text message opens. If WebCenter Portal's Mail feature was set as the mail client, then the HTML Mail Compose dialog opens. With either mail client, you can add or edit the standard, prepopulated message before sending.

Figure 24-16 shows the Send Mail window that opens when the Send Mail icon for an announcement is clicked.

Figure 24-16 Mail Window from an Announcement Send Mail Action

Description of Figure 24-16 follows
Description of "Figure 24-16 Mail Window from an Announcement Send Mail Action"

24.2.4 Linking Announcements

Each announcement that you open from the Announcements - Quick View or in the Announcement Manager has an associated Links icon in its toolbar to link other assets to the announcement. For example, you can link an announcement to a new discussion, document, event, note or URL, or you can link an announcement to an existing announcement, discussion, document, or event.

The Links icon displays to all users accessing the Announcements and Announcement Manager views, if the Links feature is enabled in the portal.

Note:

For more information about working with links, see Linking Information.

Figure 24-17 shows the Links icon that is available when you open an announcement from the Announcements - Quick View.

Figure 24-17 Links Icon in an Announcement - Quick View

Description of Figure 24-17 follows
Description of "Figure 24-17 Links Icon in an Announcement - Quick View"

Figure 24-18 shows the Links icons that are available in an announcement view.

Figure 24-18 Links Icons in an Announcement View

Description of Figure 24-18 follows
Description of "Figure 24-18 Links Icons in an Announcement View"

24.2.5 Subscribing to Announcements Using RSS

If RSS is enabled in the portal, you can subscribe to announcements using an RSS Viewer.

Figure 24-19 shows an Announcements page with the RSS icon.

Figure 24-19 RSS Icon in Announcements

Description of Figure 24-19 follows
Description of "Figure 24-19 RSS Icon in Announcements"

For more information about subscribing to announcements, see Obtaining the Announcements News Feed.