Enter the Oracle RightNow Cloud source request values for your integration. The values you specify start the integration.
You can configure the following request value for Oracle RightNow Cloud.
Note:
The Oracle RightNow application has a limit of 20 subscriptions for every available event subscription. For example, you can build a maximum of 20 integrations, with all subscribing to the Customer Created Event integration and 20 integrations subscribing to the Contact Destroy Event integration. If you create a 21st integration for the same event subscription, this may lead to errors during integration activation.The following table describes the key information on the Oracle RightNow Cloud source Request page.
Element | Description |
---|---|
Configure a Request |
Select the endpoint configuration option by choosing a business object or event subscription.
|
Select a Business Object (is displayed if With Business Objects is selected) |
Select the business object from the Oracle RightNow Cloud application to receive as a request that starts the integration. |
Filter by object name (is displayed if With Business Objects is selected) |
Enter the initial letters to filter the display of business objects. You can also select a filter type:
|
Select Event (is displayed if Event Subscription is selected) |
Select the event subscription from the Oracle RightNow Cloud application. This event is received as a request that starts the integration. Note: Only the Organization and Contact business objects are supported for event subscriptions in this release. |
Event Name Filter (is displayed if Event Subscription is selected) |
Enter the initial letters to filter the display of business events. |