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Associating a Repair Line with the Installed Base

Repair lines for damaged products not under serial number control are not associated with customer products in the installed base by the Depot Repair Control program. This association has to be done manually.

A repair line can be linked to a customer product in the installed base. The customer product to be linked should have a quantity that equals the repair line quantity. If this is not so, you will have to split the installed base customer product or the repair line to make the quantity in both equal. A link between the customer product and the repair is required for identifying Support Services automatically and to track the replacement of a customer product.

   To associate a repair line with a customer product in the installed base:


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