This chapter provides information about standard Siebel Automotive functionality for dealer management. It consists of the following topics:

• About Automotive Dealers
• Scenario for Working with Automotive Dealers
• Dealer Process Workflow
• Process of Using Automotive for Dealer Management
• Establishing Categories
• Defining Dealer Profiles
• Tracking Dealer Sales and Service Information

NOTE:  Your company's application configuration and business processes may differ from the procedures or business scenarios presented in the following sections.