|Bookshelf Home | Contents | Index | PDF|
Siebel Communications Server provides import and export mechanisms that enable administrators to move communications configuration data between the database and ASCII text files. You can use these mechanisms to:
For more information about adding custom communications drivers, see Configuring Communications Drivers and Profiles.
For more information about upgrading Siebel CTI from previous versions, see Upgrading from Release 6.x.
For more information about the .DEF file format, see Communications .DEF Files.
NOTE: Using the Export Configuration and Import Configuration features, you can transfer all types of communications configuration data from one configuration to another except data for agents (and ACD queues) and telesets (and extensions). Driver and profile data could not be exported or imported prior to version 7.0.
|Siebel Communications Server Administration Guide|