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What's New in This Release


What's New in Siebel Field Service Guide, Version 8.0, Rev. B

Table 1 lists changes described in this version of the documentation to support release 8.0 of the software.

Table 1. New Topics in Siebel Field Service Guide, Version 8.0, Rev.B
Topic
Description

Setting Up Dispatcher Users

Corrected topic. New view in Views list.

Optimizing Display Speeds for the Dispatch Board

Clarified topic.

Time Interval Triggers

New user scenario and clarified the topic.

Scheduling Parameters

Clarification to Optimizer-Glued parameter and Optimizer - Save Interval parameter in table.

Optimizing Display Space on the Dispatch Board

New subtopic. Users can change the number of rows of employee information that is displayed, and also change the height of the display area.

Restricting the Employees that Display on the Dispatch Board

New subtopic. Users can determine the employees that display by selecting a service region and entering a date in the Dispatch Board.

About Optimization and Activity Status

New subtopic. The Optimizer can change the status of activities to obtain the best scheduling.

Setting Up the Preventive Maintenance Engine

New procedures for associating activity templates with a preventive maintenance (PM) plan, and associating service request templates with a PM plan.

Actions View

New information on the preventative maintenance trigger.

What's New in Siebel Field Service Guide, Version 8.0, Rev. A

Table 2 lists changes described in this version of the documentation to support release 8.0 of the software.

Table 2. New Product Features in Siebel Field Service Guide, Version 8.0, Rev.A
Topic
Description

Bulk Inventory Transactions

Describes how to transfer multiple assets to new inventory locations.

FS Inventory Transaction Business Service

Describes the new business service for transferring assets.

What's New in Siebel Field Service Guide, Version 8.0.

Table 3 lists changes described in this version of the documentation to support release 8.0 of the software.

Table 3. New Product Features in Siebel Field Service Guide, Version 8.0.
Topic
Description

Siebel Advanced Contracts

This chapter has been moved from the 7.8 Siebel Life Sciences Guide and revised for this guide.

Recommendation Field

Describes the new Recommendation field for performing actions on a service request.

Audit Trail Overview

Describes changes in the Audit Trail functionality.

Using the Task UI Application to Perform Field Service Activities

Describes the new Task UI task for executing field service activities.

Using the Task UI Application to Add Assets to Agreements

Describes the new Task UI task for associating assets with contracts.

FS Holiday API Service

Describes the new service for calculating business time, committed time, and holidays.

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