Siebel Marketing User Guide > Creating and Using Offers and Treatments > Process of Working with Email Treatments >

Creating Activities for Contacts and Prospects


Siebel Marketing can create an activity for each contact and prospect in your mailing. If you enable this option, then Siebel Marketing uses the Email Marketing - Update Status workflow to create the new activities. The workflow is called after each wave batch sent. You can customize the workflow if needed. Table 14 lists the workflow fields and the values used.

Table 14. Workflow Field Values
Workflow Field
Value

Account Id

accountId for the contact or prospect

Campaign Id

campaignId

Description

treatmentName

Done

current date

Opportunity Id

opportunityId

Status

Done

Type

Email - Outbound

To create activities for contacts and prospects for an email treatment

  1. While creating the Email treatment, click the Advanced tab.
  2. Check the Create Activity check box.
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