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Siebel Public Sector Guide > Managing Investigative Cases > Developing Cases for Investigation > Adding Literature to CasesThis task is a step in Process of Managing Investigative Cases. Agents can use the Literature Distribution view to record all the literature that has been distributed to a contact. Typically, a literature distribution record is created each time literature is emailed to a contact. Users can select from literature that has already been added using the Administration - Document screen > Literature view. See the Siebel Applications Administration Guide for more information about setting up literature files. |
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