Siebel Public Sector Guide > Managing Investigative Cases >

Developing Cases for Investigation

This task is a step in Process of Managing Investigative Cases.

If an incident requires further investigation, it is escalated to a case—see Escalating an Incident to a Case for Investigation for more information. Investigators can create a case from an incident record's More Info form, and they can create cases unrelated to incidents, using the Cases screen.

This topic contains the following related subtopics:

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