Deployment Planning Guide


What's New in This Release


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Siebel Architecture Overview

Building Blocks of a Siebel Deployment

About Siebel Web Clients and Web Server Extension

About Siebel Enterprise Server and Siebel Server

About Siebel Gateway Name Server

About Siebel File System

About Siebel eBusiness Applications Integration (EAI)

About Siebel Enterprise Integration Manager (EIM)

About Siebel Tools

Example of User Request Flow in a Siebel Deployment


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Siebel Infrastructure Planning

Process of Infrastructure Planning

Determining How the System Will Be Used

Defining Data Flows and Integration Requirements

Determining Database Requirements

Mapping Business Requirements to Siebel Server Components

Defining High-Availability Policies

Mapping Siebel Deployment Elements to Platforms

Determining Network Requirements

Defining a Test and Transition Plan for the Siebel Deployment


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High-Availability Deployment Planning

How Service Failures Affect the Siebel Deployment

About High-Availability Deployment Options

Recommended High-Availability Techniques for Specific Services

Best Practices for High-Availability Deployments


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Load Balancing and Resilient Processing Planning

About Load Balancing

About SISNAPI

About the Load Balancing Configuration File (lbconfig.txt)

About the Siebel Connection Broker

Choosing a Load Balancing Method

About Setting Siebel Server Task Loads

About Resilient Processing

About Server Request Processor

About Server Request Broker


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Managing Siebel Load Balancing

Generating the Load Balancing Configuration File (lbconfig.txt)

Manually Enabling Siebel Load Balancing

Changing the Enterprise Configuration Under Siebel Load Balancing

Optimizing the Siebel Load-Balancing Performance

Troubleshooting Siebel Load Balancing

Verifying IP Access to Siebel Servers

Verifying Load Balancing Port Access for Siebel Servers

Manually Rebalancing Siebel Server Loads


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Managing Third-Party Load Balancing

Setting Up Third-Party HTTP Load Balancers

Revising the Third-Party HTTP Load Balancer Configuration

Setting the Load Balancer Connection Time Out

Monitoring Servers with Third-Party HTTP Load Balancers


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Server Clustering Planning

About Server Clustering

Where to Use Server Clustering

Best Practices for Server Clustering

About Third-Party Server Clustering Products

Configuring Oracle Real Application Clusters (RAC)


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Data Integrity and Capacity Planning

Sizing the Database for a Siebel Deployment

Database Table Planning

Database Recovery Planning

Database Physical Device Planning

Database RAID Array Planning


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Application-Level Deployment Planning

Session Communications Server Components

Session Communications Performance Factors

Session Communications Deployment Planning

Siebel Email Response Server Components

Siebel Email Response Performance Factors

Siebel Email Response Deployment Planning

Siebel Configurator Server Components

Siebel Configurator Performance Factors

Siebel Configurator Deployment Planning

Workflow Deployment Planning

Siebel Reports Server and Firewall Planning

Planning Batch Processing When Using Siebel Remote


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Siebel Client Deployment Planning

About Standard and High Interactivity Modes

High-Interactivity Application Deployment Planning

Standard-Interactivity Application Deployment Planning

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Deployment Planning Guide