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Siebel Mobile Connector Guide
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Introduction
Additional Resources
Revision History
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About the Siebel Mobile Connector
About the Siebel Mobile Connector
Usage Scenarios
Sample Sales Voice Scenario
Sample Customer Service Voice Scenario
Sample Wireless Sales Scenario
Architecture Overview
How to Work with the Siebel Mobile Connector
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Installing the Siebel Mobile Connector
Installation Prerequisites
Required Siebel Components
Optional Siebel Components
Configuring Server Components
Optional Server Configuration Settings
After Installation of Siebel Server
Configuring the Siebel Mobile Connector
Server Configuration Files and DLL Files
Configuring the smc.cfg File
Configuring the smcalert.cfg File
Configuring a User Agent for the Siebel Mobile Connector Applications
Configuring the Application Definition
Installing and Configuring the Sample Application
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Working with the Siebel Mobile Connector
Overview of Data Transfer Mechanisms
Real-Time Access to Data
XML Commands and SWE Methods
XML User Data
Authenticating Users
Retrieving Data
Updating and Synchronizing Data
Getting Updates
GetSMCUpdate
Global Language Support
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Working with the Metadata Business Service
How the Metadata Business Service Works
Architecture Components
Metadata Process Flow
The Metadata Business Service API
CanInvokeMethod
InvokeMethod
CreateStyleSheets
GetApplicationDef
LoadSubscription
MetadataCleanup
SaveSubscription
Using the Reference Configuration Sample
Performing Common Tasks
Applying Style Sheets
Reference Configuration Sample User Interface
Welcome Screen
Siebel Applications Screen
SMC Alert Welcome Screen
Load Subscription Screen
Metadata Extractor Screen
Subscription Configuration Screen
Style Sheets Screen
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Working with the Alert Business Service
How the Alert Business Service Works
Alert Process Flow
Configuring Alerts
Sample Alert Configuration Scenario
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SMC Application Definition Quick Reference
SMC Account Screen
SMC Account View
SMC Account Detail View
SMC Account Detail - Contacts View
SMC Account Detail - Opportunities View
SMC Account Detail - Activities View
SMC Account Detail - Service Requests View
Account Attachment View
SMC Account List Applet
Account Form Applet
SMC Account Contact List Applet
SMC Oppty List Applet
SMC Account Activity List Applet
SMC Account Service List Applet
Account Attachment Applet
Account Entry Applet
SMC Activity Screen
SMC Activity View
SMC Activity Detail View
SMC Activity Detail - Contacts View
Activity Attachment View
SMC Activity List Applet
Activity Form Applet
SMC Activity Contact List Applet
Activity Attachment Applet
SMC Contact Screen
SMC Contact View
SMC Contact Detail View
SMC Contact Detail - Opportunities View
Contact Attachment View
SMC Contact Detail - Service Request View
SMC Contact Detail - Accounts View
SMC Contact Detail - Activities View
SMC Contact List Applet
Contact Form Applet
SMC Oppty List Applet
Contact Attachment Applet
SMC Service Request List Applet
SMC Contact Account List Applet
SMC Activity List Applet
SMC Opportunity Screen
SMC Opportunity View
SMC Opportunity Detail View
SMC Opportunity Detail - Contacts View
SMC Opportunity Detail - Activities View
Opportunity Attachment View
SMC Opportunity List Applet
Opportunity Form Applet
SMC Opportunity Contact List Applet
SMC Opportunity Activity List Applet
Opportunity Attachment Applet
SMC Service Request Screen
SMC Service Request View
SMC Service Request Detail View
Service Request Detail View
Service Request Detail View with Attachments
SMC Service Request List Applet
Service Request Detail Applet
Service Request Activity List Applet
Service Request Attachment List Applet
SMC eService Request Screen
SMC eService Request View
SMC eService Request List Applet
SMC eService Order Screen
SMC eService Order View
SMC eService Orders List Applet
SMC eOrder Line Items List Applet
SMC Branch Locator Screen
SMC Branch Locator View
SMC Branch Locator
SMC Employee Screen
SMC Employee View
SMC Employee ReadOnly List Applet
SMC Responsibility Screen
SMC Responsibility View
SMC Responsibility List Administration Applet
SMC View List Administration Applet
SMC User List Administration Applet
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Sample XML and XSL Output
Sample XML Screen Representation
Sample XML Alert Message
Sample XSL Style Sheets
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Siebel Mobile Connector Troubleshooting Guide
Troubleshooting Key
Troubleshooting Questions
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Document Type Definition
DTD for Application Definition
DTD for Subscriptions
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