Siebel Server Sync Guide > Setting Up and Using Siebel Outlook Add-In > Process of Setting Up Siebel Outlook Add-In >

Clearing Browser Objects

If the user has previously used their browser to access Siebel applications, you must remove the existing browser objects.

This task is a step in Process of Setting Up Siebel Outlook Add-In.

To clear browser objects

1. Exit all applications, and then open a new browser window.
2. From the Tools menu, choose Internet Options.
3. On the General tab, under Temporary Internet Files, click Settings.
4. In the Settings dialog box, click View Objects.
5. In the Downloaded Program Files, delete all files.

   If you receive an error while deleting a file, repeat Step 1 through Step 5.

6. Close the Downloaded Program Files window.
7. Click OK to exit the Settings dialog box.
8. Click OK to exit the Internet Options dialog box.
9. Proceed to Initializing Siebel Outlook Add-In.