A - B - C - D - E - F - G - I - K - L - M - N - O - P - Q - R - S - T - U - W

A

Active Directory forest, requirements   1

Active Directory Global Catalog   1 ,  2

activities

See About Using SSSE with To Do Records

activity alarm, setting   1

appointment

about appointments with multiple attendees   1

about creating, modifying, or deleting an appointment   1

activities and calendar items   1

adding an attachment to an appointment   1

creating or modifying a recurring appointment   1

scheduling an all day appointment   1

architecture

overview   1

physical machine requirements   1

attachments

adding to a contact   1

adding to a to do record   1

adding to an appointment   1

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B

browser objects, clearing   1

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C

cache refresh interval, setting for Siebel Outlook Add-In   1

calendar records, using with SSSE

about   1

about appointments with multiple attendees   1

about creating, modifying, or deleting an appointment   1

activities and calendar items   1

adding an attachment to an appointment   1

creating or modifying a recurring appointment   1

scheduling an all day appointment   1

synchronization factors   1

components

enabling and disabling server components   1

required for SSSE   1

verifying definitions   1

conflict resolution   1

connector share directory

creating the shared directory   1

registering the shared directory   1

contacts records, using with SSSE

about   1

about creating, modifying, or deleting a contact   1

account-to-contact relationships   1

adding an attachment to a contact   1

changing contact domains   1

contact access   1

creating a personal contact   1

designating a contact for synchronization   1

ending synchronization of a contact   1

Coordinated Universal Time (UTC)   1

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D

data flow, PIMSI Engine   1

data maps

about   1

changing   1 ,  2

data synchronization options   1

database triggers, activating   1

DB_LAST_UPD database columns, populating   1

default account, configuring   1

deployment options   1

Domain Controller, checking properties   1 ,  2

domain maps, configuring   1

domains, defined   1

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E

Embedded Outlook Calendar

about   1

about calendars and views   1

assigning calendar responsibility   1

calendar visibility   1

controlling calendar visibility   1

introduction   1

setting up process   1

system requirements   1

using   1

using with the Mobile Web Client   1

viewing Outlook view names   1

employee records, using with SSSE

about   1

creating or modifying an employee   1

deleting an employee   1

designating an employee for synchronization   1

ending synchronization of an employee   1

synchronizing employees   1

error messages, minor   1

Exchange 2000 Server Service Pack 3 Rollup, installing   1

Exchange 2000 Server Service Pack 3, installing   1

Exchange 2003 Server Service Pack 1   1

Exchange Connector

about   1

configuring application DCOM security   1

configuring parameters   1

installing   1

remote Exchange Connector defined   1

required privileges   1

setting log levels   1

Exchange Server Host   1

Exchange Servers

configuring IIS Web server   1

designating trusted sites   1

Exchange service account credentials, configuring   1

Exchange System Management Tools

updating Microsoft Exchange 2000 server   1

updating Microsoft Exchange Server 2003   1

Exchange virtual directories   1

Export Only data synchronization option   1

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F

features, new   1

field synchronization, setting   1

firewalls, configuring   1

Full Sync data synchronization option   1

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G

Generic Siebel Organizer, configuring   1

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I

IIS Web servers, configuring   1

inbound activity filtering

using with calendar records   1

using with to do records   1

Initial Extract process

about   1

data flow   1

installing SSSE

installing Exchange Connector   1

introduction   1

PIMSI Dispatcher   1

PIMSI Engine   1

roadmap   1

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K

key fields, setting   1

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L

links, using   1

log files

configuring Exchange Connector logs   1

configuring SSSE logs   1

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M

mailboxes, moving or deleting for SSSE users   1

Microsoft Exchange 2000 Server, updating

about   1

installing Exchange 2000 Server Service Pack 3   1

installing Exchange 2000 Server Service Pack 3 Rollup   1

installing Exchange System Management Tools   1

installing Microsoft XML Core Services   1

Microsoft Exchange Server 2003, updating

about   1

installing Exchange 2003 Server Service Pack 1   1

installing Exchange System Management Tools   1

installing Microsoft XML Core Services   1

Microsoft Exchange service account   1

Microsoft Outlook

about creating, modifying, or deleting a contact   1

account-to-contact relationships   1

adding an attachment to a contact   1

caution, installing   1

creating a personal contact   1

designating a contact for synchronization   1

linking Siebel data from Outlook   1

Siebel Outlook Add-In   1

using Embedded Outlook Calendar   1

Microsoft XML core services

updating Microsoft Exchange 2000 Server   1

updating Microsoft Exchange Server 2003   1

Mobile Web Client, using with SSSE   1

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N

new features   1

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O

Ongoing Extract process

about   1

data flow   1

Outlook

about creating, modifying, or deleting a contact   1

account-to-contact relationships   1

adding an attachment to a contact   1

caution, installing   1

creating a personal contact   1

designating a contact for synchronization   1

linking Siebel data from Outlook   1

Siebel Outlook Add-In   1

using Embedded Outlook Calendar   1

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P

parameters, setting   1

performance, optimizing   1 ,  2 ,  3

personal contact, creating   1

PIM Category values, setting   1

PIM domains

about establishing   1

changing domain configuration   1 ,  2

establishing PIM domains for SSSE   1 ,  2

setting domain field defaults   1

setting required fields   1

PIMSI Dispatcher

about   1

actions described   1

configuring   1

installing   1

starting   1

PIMSI Engine

about   1

actions described   1

data flow   1

PIMSI Engine, installing   1

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Q

Quick Links

setting retention period   1

using   1

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R

remote Exchange Connector   1

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S

Siebel data, removing links to   1

Siebel domains

about establishing   1

changing domain configuration   1 ,  2

setting domain field defaults   1

setting domain synchronization level   1

setting PIM Category values   1

setting required fields   1

Siebel Enterprise Server, system requirements   1

Siebel Links drop-down list, adding links   1

Siebel Outlook Add-In

about   1

clearing browser objects   1

initializing   1

installing   1

linking to Siebel records from Outlook   1 ,  2

process of setting up   1

removing links to Siebel data   1

right-click menu items figure   1

setting cache refresh interval   1

setting enterprise server parameters   1

setting objects and field   1

setting options   1

setting Quick Link retention period   1

Siebel Options menu figure   1

Siebel tab in options dialog box   1

Siebel toolbar figure   1

system requirements   1

testing   1

using links   1

using Quick Links   1

using with the Mobile Web Client   1

sspicnea application   1

sspicnfm application   1

SSSE

about   1

architecture   1 ,  2

components   1

configuring for optimum performance   1 ,  2 ,  3

important terminology   1

required components   1

system requirements   1

SSSE domain mapping

about   1

mapping PIM and Siebel domains   1

SSSE usage scenarios

activity (task) scenario   1

business contact scenario   1

calendar scenario   1

employee scenario   1

personal contact scenario   1

SSSE, administering

about   1

about file maintenance   1

about log files   1

creating a new field mapping   1

enabling/disabling user synchronization   1

establishing domains   1

establishing PIM domains for SSSE   1 ,  2

introduction   1

mapping multiple users   1

mapping PIM and Siebel domains   1

mapping Siebel user to PIM user   1

moving or deleting SSSE user mailboxes   1

reinitializing a user   1

setting conflict resolution for a domain   1

setting domain synchronization level   1

setting field-level synchronization   1

setting group synchronization level   1

setting key fields   1

setting PIM Category values   1

setting PIM domain field defaults   1

setting PIM domain required fields   1

setting Siebel domain field defaults   1

setting Siebel domain required fields   1

setting SSSE group and user access   1

setting user synchronization level   1

SSSE domain mapping   1

SSSE, configuring

about mapping Engine shares to Exchange Servers   1

activating database triggers   1

configuring and starting PIMSI Dispatcher   1

configuring Exchange Connector application DCOM security   1

configuring Exchange Connectors   1

configuring Exchange service account credentials   1

configuring the default account   1

configuring the Generic Siebel Organizer   1

enabling and disabling server components   1

firewalls   1

introduction   1

modifying log file settings   1

populating DB_LAST_UPD database columns   1

process steps   1

registering the shared directory   1

restarting Siebel services   1

setting Exchange Connector log levels   1

setting SSSE parameters   1

setting up the connector share directory   1

using Exchange virtual directories   1

verifying component definitions   1

SSSE, customizing

about   1

about data maps   1

about SSSE Integration Objects   1

about SSSE user filtering   1

about synchronizing additional fields   1

changing data maps   1 ,  2

changing domain map configurations   1

changing Integration Objects   1 ,  2 ,  3

changing PIM domain configurations   1 ,  2

changing Siebel domain configurations   1 ,  2

changing user filtering configurations   1

introduction   1

process steps   1

SSSE, installing

installing Exchange Connectors   1

installing PIMSI Dispatcher   1

installing PIMSI Engine   1

introduction   1

roadmap   1

SSSE, using

about   1

introduction   1

scenarios   1

using with calendar records   1

using with contacts records   1

using with employee records   1

using with to do records   1

Sync List

adding a user for a contact   1

adding a user for an employee   1

ending synchronization of a contact   1

ending synchronization of an employee   1

synchronization

enabling and disabling synchronization   1

options   1

system requirements

Embedded Outlook Calendar   1

machines required   1

Siebel Outlook Add-In   1

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T

terminology for SSSE   1

time zone requirements   1

to do records, using with SSSE

about   1

about creating, modifying, or deleting a to do item   1

adding an attachment   1

assigning priorities to a to do item   1

assigning Status values to a to do item   1

assigning to do items to others   1

creating or modifying a recurring to do item   1

setting a to do activity alarm   1

synchronization factors   1

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U

user filtering

about   1

changing user filtering configurations   1

users

mapping individual Siebel users to PIM users   1

mapping multiple users   1

reinitializing a user   1

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W

Web servers, configuring IIS Web servers   1

workflows, caution   1

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