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Contacts Workflow
Figure 4 illustrates the end-user workflow for working with contacts.
NOTE: For information about procedures not covered in this book, such as creating a contact and related activities, see Siebel Call Center User Guide, and for information about multi-organization and position visibility, see Security Guide for Siebel eBusiness Applications.
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Siebel eAutomotive Guide Published: 18 April 2003 |