Siebel eAutomotive Guide > Working with Contacts >

End-User Procedures

End users, primarily sales and service representatives and fleet management representatives, will work with contacts frequently in Siebel eAutomotive. How an end user proceeds depends on whether he is working with an existing contact or setting up a new one. If the contact exists, he may associate it with a household or account in one of several views in the Contacts, Households, or Accounts screens, or he may not associate it with another object at all.

The following end-user procedures are described in this section:


 Siebel eAutomotive Guide 
 Published: 18 April 2003